Fast becoming the compelling co-operative alternative within financial services, we’re looking for a business professional to manage our Product Review and Approval process across The Co-operative Bank. Taking responsibility for our Product Approval Policy, Control Standard and associated processes you’ll challenge, support and build strong relationships with a diverse range of people across our business. As our Product Governance Manager, ...
An exciting opportunity has arisen for a Lead Support Officer in Manchester. The role will be working on the Nationwide Commercial property book as part of the North & Midlands Debt Restructure and Work Out team in Specialised Support. The successful candidate will need to have excellent written and verbal communication skills and an understanding of loan documentation. A strong familiarity with the Commercial Lending system ...
Our client, one of the world's largest financial institutions, are looking for Sales and Customer Service Advisors to join a busy central department based at their prestigious City Centre offices.. The role will include providing high levels of professional service to customers by matching appropriate products, services and information to their needs. The successful candidates must be able to build relationships with, and provide co...
Fast becoming the compelling co-operative alternative within financial services, we’re looking for a high calibre regulatory risk professional who’s every inch as passionate about driving our business forward as we are. Leading, developing, implementing, maintaining and embedding our Regulatory Risk Framework, you’ll input into business strategies, oversee Risk Appetite and Policy, and ensure that all Regulatory Risk is being managed effectivel...
Job Description The successful candidate will be dealing with inbound calls from customers in order to provide a high standard of customer service. You will identify and action the customer's needs. Provide information regarding products and services using standard guidelines, procedures and systems. This information will all be provided initially in a 4 week training program. Identify sales opportunities through service, explaining...
Job Description: Working for a leading financial institution, you will be working as a Quality Checker, checking quality of work for the Clerical administration and payments team ensuring that all details and payments have been entered correctly. Candidate Profile: Ideal Candidate would have advanced administration skills and have a background in customer logging, data entry, vetting and calculations. Within t...
Job Description We are looking for people who have strong numeracy and administration skills and who would also be able to carry out some heavy lifting as part of the role. Our client, a market leading customer and financial brand is recruiting in the local area. Candidate Profile In this processing role, you will complete administration, carry out data input (computer skills required), operate specific machin...
Job Description The successful candidate will be dealing with inbound calls from customers in order to provide a high standard of customer service. You will identify and action the customer's needs. Provide information regarding products and services using standard guidelines, procedures and systems. This information will all be provided initially in a 4 week training program. Identify sales opportunities through service, explaining...
Job Description We are looking for people who have strong numeracy and administration skills and who would also be able to carry out some heavy lifting as part of the role. Our client, a market leading customer and financial brand is recruiting in the local area. Candidate Profile In this processing role, you will complete administration, carry out data input (computer skills required), operate specific machin...
Job Decription Manpower is looking for committed individuals who wish to continuously improve on service delivery to work for a market leading customer and financial brand. Candidate Profile As a Customer Service Officer you will have a strong sense of accountability and have a passion for delivering a first class customer experience. You will provide a high quality support service by establishing and maintain...
Manpower has great opportunities available for Fraud Officers with strong communication skills and a passion to supply the highest customer service standard. You will primarily manage inbound and outbound calls directly with cardholders to establish whether their spending is genuine or fraud, within a market leading customer and financial brand. You will regularly update all accounts as necessary dependent on outcome of fraudulent checks and no...
Job Description We are looking for people who have strong numeracy and administration skills and who would also be able to carry out some heavy lifting as part of the role. Our client, a market leading customer and financial brand is recruiting in the local area. Candidate Profile In this processing role, you will complete administration, carry out data input (computer skills required), operate specific machin...
Job Description The successful candidate will be dealing with inbound calls from customers in order to provide a high standard of customer service. You will identify and action the customer's needs. Provide information regarding products and services using standard guidelines, procedures and systems. This information will all be provided initially in a 4 week training program. Identify sales opportunities through service, explaining...
6 jobs matching this search were posted in the last week
Our client, one of the world's largest financial institutions, are looking for Sales and Customer Service Advisors to join a busy central department based at their prestigious City Centre offices.. The role will include providing high levels of professional service to customers by matching appropriate products, services and information to their needs. The successful candidates must be able to build relationships with, and provide co...
We've invested in our future…now let us invest in yours Provide expertise in all aspects of business data architecture and help shape data activities across all areas of The Co-Operative Banking Group Work with our data governance and data quality teams to provide effective management of Co-operative Banking Group data assets Collaborate with business & technical stakeholders, building a network to help the b...
A role has arisen for an Actuarial Manager to provide specialist actuarial advice and analysis to allow our General Insurance business to deliver strategic and tactical objectives. In this role you will be accountable for the delivery of key pieces of work ensuring that all regulatory requirements are adhered to. Utilising your effective stakeholder management skills, you will build and maintain effective working relationships both i...
Job Description New temporary role available in large High Street Bank Mon - Fri 9-5 (with occasional 8-4 or 10-6) Rate £7.50ph Duration: End of August 2013 Role profile • Undertaking a range of processing and administrative tasks in accordance with company policy and procedures t...
Job Description New temporary role available in large High Street Bank Mon - Fri 9-5 (with occasional 8-4 or 10-6) Rate £7.50ph Duration: End of August 2013 Role profile • Undertaking a range of processing and administrative tasks in accordance with company policy and procedures t...
A role has arisen in our General insurance business for an Actuarial Manager to provide specialist actuarial advice and analysis to allow the business to deliver strategic and tactical objectives. In this role you will be accountable for the delivery of key pieces of work ensuring that all regulatory requirements are adhered to. Utilising your effective stakeholder management skills, you will build and maintain effective working rela...
Fast becoming the compelling co-operative alternative within financial services, we're looking for a high calibre Business Architect to join us and play an instrumental role in our internal transformation and operational teams. In this newly created role, you'll take ownership for defining a strategy and influencing transformational projects within Customer Operations (CO) to help ensure the business achieves its defined targets and goals.<...
Lead a Dialler team covering Customer Operations, Sales and Collections activity Support the delivery of operational excellence Develop and deliver best in class outbound contact capability Work within a strong culture of teamwork, mutual respect and social responsibility When you join us as a Dialler and AVM Manager you will be responsible for defining, shaping, and delivering Co-operative Bank’s...
Lead a Business Telephony team covering Customer Operations contact centre activity Support the delivery of operational excellence Develop and deliver best in class inbound contact capability Work within a strong culture of teamwork, mutual respect and social responsibility When you join us as an IVR & Telephony Manager you will be responsible for overseeing the day to day management and use of ...
Are you frustrated by not being able to do the job you are good at due to the recent economic climate? Do you need a refreshing and rewarding change? Are you driven and determined? Do you want to be rewarded fairly for your results and the hard work you do? Over 8,000 companies, including 75% of the FTSE 350, choose to bank with our client. The level of service they offer is a big reason why. A global financial organisation with all ...
Organisation Description A commercial bank based in the heart of Manchester City Centre, are looking to appoint two Customer Service Advisors to become a part of their team to develop new business relationships, manage portfolios and take responsibility for their own personal development. We are ideally looking to appoint two excellent individuals with previous banking and customer service experience to join the ...
