Administrator - Level 2

PURPOSE OF ROLE:

To provide a high quality customer service in within Human Resources, both face to face and by telephone. To provide general and complex administrative support for Human Resource.

MAIN DUTIES:

• using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases;
• devising and maintaining office systems;
• booking rooms and conference facilities;
• using content management systems to maintain and update websites and internal databases;
• attending meetings, taking minutes and keeping notes;
• invoicing;
• managing and maintaining budgets;
• liaising with staff in other departments and with external contacts;
• ordering and maintaining stationery and equipment supplies;
• sorting and distributing incoming post and organising and sending outgoing post;
• liaising with colleagues and external contacts to book travel and accommodation;
• organising and storing paperwork, documents and computer-based information;
• photocopying and printing various documents, sometimes on behalf of other colleagues.

Other duties may include:

• recruiting, training and supervising junior staff and delegating work as required;
• manipulating complex statistical data;
• arranging both in-house and external events.

SKILLS,KNOWLEDGE,QUALIFICATIONS:

• NVQ Level 2 Business Admin or equivalent
• 2 years’ experience as an administrator
• Experience in all aspects of office administration
• Experience in formal minute taking and report writing
• Relevant computer experience that includes Internet, Email, Databases (Access), Spreadsheets (Excel) and word processing
• Experience of processing and submitting invoices and a working knowledge of financial and budgetary operations 
• Proficiency in Microsoft Windows and Microsoft Office Packages
• Excellent written and verbal communication skills
• Excellent interpersonal skills and an approachable attitude
• Excellent numerical skills
• Understanding of accounts
• High level of organisation
• Ability to work to deadlines
• Ability to use own initiative
• Willingness to work flexible hours
• Ability to work with others as a member of a team