Administrator / Customer Services Fluent in a Nordic language

Administrator/ Customer Services, Barnet, £17,500 - £18,500 (depending on exp)

Our client require an individual looking to join a growing company, who takes pride in their work and is dedicated to providing exceptional admin and sales support. This is a key role which facilitates and controls every stage of the sales order process and act as a gateway between the Sales Team and Finance Team

MUST BE FLUENT IN A NORDIC LANGUAGE!!

The Post:

Key Responsibilities:

• Be responsible for every part of the sales order process, including paperwork, order processing and invoicing of every solution that is purchased.
• Act as a central point of contact for all internal information, required from a client perspective.
• Liaising with the Sales Team and Finance teams.
• Working as part of a team to oversee the client base.
• Co-ordinating the processes within client base to meet our internal and external requirements.
• Be responsible for checking the process and remuneration of all deals and ensuring all contractual agreements are within the standards set by our client.
• Demonstrate good office skills: IT literate, time management, prioritisation and organisation
• Demonstrate good interpersonal skills

 Remuneration& Company Benefits: 

• £17,500  - £18,500 pa (depending on experience) 
• 22 days holiday up to 3 years service
• 24 days holiday 3 years plus
• 26 days holiday 5 years plus
• 2 days of holiday entitlement will be allocated to be taken at Christmas
• Profit Share
• Stakeholder pension (non contributory)
• Childcare Vouchers
• Flexi Time
• Hours - 37.5 per week

The Candidate

Essential requirements and experience:

• Fluent in a Nordic language
• Proven administrative experience, preferably within a Sales Environment/Customer Services
• Excellent IT Skills on basic systems e.g. Word, Excel, PowerPoint
• Strong organisational skills
• Ability to prioritise and demonstrate attention to detail 
• Pro-active and demonstrate initiative
• Good team player and experience of dealing with complex administrative tasks
• Excellent customer service skills and ability to deal with people at all levels 
• Excellent at building and maintaining customer relationships
• Enjoys routine tasks and processes 
• Will adhere to company rules and directions well 
• Able to work in a team environment but does not require a lot of stimulation from others
• Able to grasp in-house systems quickly
• Ability to multi task and resolve problems