Account coordinator

Account Manager

• To manage the day to day progression of the accounts/s.
• Fully understand the accounts customer needs / profile.
• Work with the designer seasonally to ensure a new range is developed suitable to that customer, covering price points / options and product range. Designer to have primary responsibility for creative input but assistant account manager should also inject into this.
• Develop product areas that we can manufacture but may not currently be supplying to that customer.
• Clearly inputting information into the factories in order to get samples back on time for selection dates.
• Compile, update and maintain development sample critical path to ensure samples are on schedule for customer selection.
• Attend customer meetings following selection with manager / director to cover option detail and input all required samples.
• Follow the critical path to ensure product is tested / fit / approved etc – correctly and to date.
• Daily review of product, development and testing critical path, report any anomalies to account manager.
• Day to day factory emails, chasing samples / prices / testing.
• Develop samples back for meetings / materials etc and request account manager support / intervention where needed.
• Report any product/ technical/ development/ material problems to manager initially with your suggested action plan first. Try to identify potential solutions as opposed to relying on manager to supply them.
• Check and approve any sample that is to go into a customer or to be tested before submitting to account manager for their approval.
• General critical path, catch up and testing meetings if there are no problems should be attended by account manager and assistant account manager.
• Ensure your account manager is fully knowledgeable of all customer contact, although they may not be dealing with it directly.
• Prices and price negotiations with factories to be carried out initially by assistant account manager and passed to account manager when needed in a timely manner to ensure time is not lost.

You will need to be a motivated individual, who thrives on working in a pressurised environment, who enjoys a challenge and has a high level of professionalism.

Own transport is required due to company location