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Head of Knowledge Management We have opportunities in this role in Sunderland. Share what you know Being a Head of Knowledge Management at Barclays is a chance for you to use your operational experience to develop and deliver development strategies that will keep us on the leading edge for years to come. You'll make it make it easier for Network Telephony colleagu...
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Blurb
Role: Bi-lingual (Italian) Customer Support Representative - Team Leader Why Blurb? Blurb is a company and a community that believes passionately in the joy of books - reading them, making them, sharing them and selling them. For our customers, holding a finished book with their name on the cover is a truly amazing feeling; it’s one of those experiences everyone should have. At Blurb, we have a creative publishin...
G4S Resourcing Solutions are currently recruiting an Account Director for a client based in the South Yorkshire area. This role will be based within a Public Sector advice based environment and will lead the development of a significant account. The successful candidate will be possess strong operations management and relationship management experience, preferably in a contact centre environment. Main responsiblities will inclu...
Position Reporting to the Customer and Community Care Manager within the Commercial Directorate, you will lead and manage the customer care and customer liaison teams. Tasked to improve the overall quality of customer service standards, to monitor measure and analyse performance in this area. A key part of the role will be to improve the resolution performance of complaints and carry out root cause analysis to identify trends ...
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