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3rd line Support Engineer // Manchester // £28k - £35k

  • Manchester, Lancashire
  • £30,000 - £35,000 per annum
  • 36 applications
  • Job type: Permanent, full-time
  • Date:
  • Reference: 21210248
Posted by Instinct Resourcing limited

Instinct’s client is a rapidly growing financial organisation based in Manchester. Our client currently has an opening for a 3rd Line Support Engineer with Avaya communication manager 4 and Windows Server knowledge to develop and design new solutions whilst maintaining the IT infrastructure.

The successful 3rd line Support Engineer will install and configure upgrades to systems in line with defined procedures and standards with the minimum impact to the business. The 3rd line engineer will also be tasked with investigating new upgrades to existing technology that would be beneficial to the business. As the 3rd line support engineer you will provide support to the 1st & 2nd line team, including training, coaching or mentoring were necessary.

Essential Criteria:

Avaya Communication Manager 4

Microsoft Windows Server 2003/2008

Microsoft Exchange 2010

Active Directory

Desirable Qualifications:

ITIL Foundation

VCP - VMWARE

CCNA - Cisco

NCDA - NetApp

My client wants a 3rd Line Engineer who is self-motivated, committed individual who can work well to deadlines. Good communication skills are a must, as well as an engineer with bags of personality to work within this large and dynamic IT team.

To be considered for the position forward your CV to David Morgan @ Instinct

Keywords: // Microsoft Windows Server 2003 // Microsoft Windows Server 2008 // Microsoft Windows XP // Microsoft Windows 7 // Microsoft SCCM 2007 SP3// Microsoft Exchange 2010 // Microsoft Sharepoint 2010 // VMWARE vSphere 4.1/5.0 // Active Directory // NetApp onTap 8.0.1 // Snap Manager// Fibre Switches // Avaya // Cisco Firewalls // Cisco Switches // McAfee EPO // McAfee AV // McAfee DLP // McAfee HIPS // Avaya Communication Manager 4 // Avaya IVR // Avaya IVR // Avaya CallBack Manager // Carina Voice Recording // ITIL Awareness // Prince 2 Project Methodology // ITIL Foundation // VCP - VMWARE // CCNA - Cisco // NCDA - NetApp //

Location: North West // Cheshire // Manchester // Warrington // Macclesfield // Liverpool // Chester // Crewe // Stockport // Altrincham