A fantastic opportunity has arisen within the Glasgow marketplace for an experienced team leader within a credit control / collections environment. The successful candidate will have experience of leading and motivating a team within a contact centre, to achieve weekly and monthly targets for debt r...
Organisation Description My client, based near Horley in Surrey, are looking for a Call Centre Team leader to motivate and manage a team of customer service advisors. You will be required to work Mon-Fr 9am - 5.30pm and 1 Saturday in 6, 9am - 3pm. Due to the location of this client, a car driver i...
Organisation Description My client, based near Horley in Surrey, are looking for a Call Centre Team leader to motivate and manage a team of customer service advisors. You will be required to work Mon-Fr 9am - 5.30pm and 1 Saturday in 6, 9am - 3pm. Due to the location of this client, a car driver i...
Team Leader - Liphook Our client is seeking an experienced team leader to manage their customer service team. To supervise, organise and co-ordinate activities of the team by effective leadership and staff development to provide a first class service to our customers. Your duties will include: - Dr...
Team Leader - Liphook Our client is seeking an experienced team leader to manage their customer service team. To supervise, organise and co-ordinate activities of the team by effective leadership and staff development to provide a first class service to our customers. Your duties will include: - Dr...
Job Description I am currently recruiting for an established global company based in Brentford They require a Customer Service Controller Job Summary:- To ensure delivery of all KPI`s within the Customer Service department Effectively manage staffing levels Manage Team Leader team to ensur...
Job Description I am currently recruiting for an established global company based in Brentford They require a Customer Service Controller Job Summary:- To ensure delivery of all KPI`s within the Customer Service department Effectively manage staffing levels Manage Team Leader team to ensur...
Organisation Description Our client is a leading European manufacturer based in South Sheffield. Due to expansion and how busy they are, they are currently seeking a proven customer service team leader to join their bustling customer service team. Job Description You will be tasked with develop...
Organisation Description Our client is a leading European manufacturer based in South Sheffield. Due to expansion and how busy they are, they are currently seeking a proven customer service team leader to join their bustling customer service team. Job Description You will be tasked with develop...
Position Purpose: Customer services operators manage all aspects of the Betfair customer experience. The customer services department is expanding rapidly due to the growth of Betfair’s customer base and the expansion into different betting markets. Key Responsibilities / Duties: • Respond promptly...
Customer Service Sales Executive - Aztec West Bristol Working within a multi skilled department offering financial services to existing and new customers via a sales through service proposition. The operating hours (to be confirmed) will be Monday ? Friday 8am ? 9pm, Saturday 9am-5pm (Candidates mus...
Customer Service Supervisor / Manager for a Retail Head Office Acton Upto £24,000 depending on skills and experience Our client is a successful and growing business in Acton and due to recent growth they are looking for a Team Leader/Supervisor to manage one their small Customer Service Teams. This...
Customer Service Controller 31k Job Summary To ensure delivery of all KPI`s within the Customer Service department Effectively manage staffing levels Manage Team Leader team to ensure performance targets are met Main Duties Produce, analyse and use management information to focus on customer se...
Customer Service Controller 31k Job Summary To ensure delivery of all KPI`s within the Customer Service department Effectively manage staffing levels Manage Team Leader team to ensure performance targets are met Main Duties Produce, analyse and use management information to focus on customer se...
Do you have experience of working in a call centre environment? Have you previously managed a team? Are you happy to work evenings? If the answer to all of these questions is yes then this could be an ideal role for you Based in the City centre, our client are looking for an experienced customer ca...
URGENT - 100X TELESALES ADVISORS REQUIRED WORKING FOR ONE OF THE UK'S LEADING CALL CENTRES BASED IN WOKINGHAM Our Client who is an extremely successful and one of the UK's leading Call centres have just won 2 new contracts and are looking to increase their head count dramatically over the next 2...
Full Time Temporary Customer Service Agents - Reigate.
£6 - 8 per hour
N11345JHU
Fantastic full time temporary opportunities for experienced customer service /call centre agents to join a reputable company based in Reigate. If you are available immediately looking for a varied role with f...
Unique opportunities have arisen for experienced Team Leaders to join one of Brighton's most exciting and successful employers. As Team Leader, you will provide unrivalled support and leadership. You will mentor, develop and inspire your team which in turn will deliver outstanding results througho...
Our client is looking for an experienced Team Leader to manage their busy service centre based in Horley.
The role will require you to assist the Service Manager with effective and efficient running of the department, participate in setting team and individual targets and KPI's and ensuring thes...
Team Leader – Outbound Sales (warm leads)
Altrincham, Cheshire
£22,000 - 24,000 BONUS (OTE £35K)
We are looking for a target driven, performance focused Team Leader to join a dynamic outbound sales contact centre operation in Altrincham town centre – 5 mins walk from the train station. T...
Job Purpose To support the Customer Service department and customers to achieve accuracy within orders, resolve queries and develop staff. Main Responsibilities: • To receive and process customer orders • To take ownership of escalated calls from customers and resolve queries • Liaise with other de...
Organisation Description Fantastic permanent opportunity to work in the Thames Valley region, as an Customer Support Executive.Key Duties:Putting the customer and people at the heart of all activity ensuring the customers are treated as people andpeople as customers at all times• Represent the com...
Organisation Description Fantastic permanent opportunity to work in the Thames Valley region, as an Customer Support Executive.Key Duties:Putting the customer and people at the heart of all activity ensuring the customers are treated as people andpeople as customers at all times• Represent the com...
Our client a leading renewables energy organisation now has a new, exciting and challenging opportunity in the capacity of Office Support Customer Service Manager based in Leicester.
In the capacity of Office Support Manager, based in Leicester the role will manage the day to day office environm...
Job Description Management of the General sales administration team with responsibility for day-to-day management of telesales department, Travel Retail, and nominated Key accounts administration. Duties will include: Manage the day-to-day wholesale Telesales Operation. Leadership of the G...
Inbound Customer Service Call Centre Team Leader Purpose of Role: To supervise the call centre to ensure all targets and SLA's are achieved and clients and customers receive the highest standards of service. Key Responsibilities: . Allocate daily workloads to team. . Drive continuous performance de...
We are currently recruiting for Customer Service and Sales Team Leaders to be based in Cardiff.
The Team Leaders will deliver service excellence, through ensuring their team meets all targets on behalf of our client customers. As a Team Leader you will be responsible for the day to day management...
Organisation Description A leading retail company with their Customer Service Centre based in Clevedon are currently recruiting for a Call Centre Team Manager to join their team on a Part Time basis working from 8-2 Monday-Friday. Job Description You will be responsible for managing a team of 18...
Organisation Description A leading retail company with their Customer Service Centre based in Clevedon are currently recruiting for a Call Centre Team Manager to join their team on a Part Time basis working from 8-2 Monday-Friday. Job Description You will be responsible for managing a team of 18...
Rapidly growing organisation in the Cardiff area are looking to recruit the best call centre personnel in the market to join their expanding team, number of opportunites available Company / Role Overview: This is a fantastic business that offers security, stability and real prospects for career pro...
Organisation Description My client based in central peterborough is currently recruiting for a Team Leader to manage and develop their inbound team of advisors. Job Description Ensure that KPIs relating to response rate are achieved to maximise the customer experience. Ensure that each inb...
Organisation Description My client based in central peterborough is currently recruiting for a Team Leader to manage and develop their inbound team of advisors. Job Description Ensure that KPIs relating to response rate are achieved to maximise the customer experience. Ensure that each inb...
Part Time Team Leader – 21 hours per week including weekends A new opportunity has arisen in central Brighton for part time Team Leaders who are able to work both Saturdays and Sundays You will be responsible for leading a small team ensuring that target and service levels are met. Coaching, mentor...
Start date: Immediate start No. of positions: 1 Team Leader (Haywards Heath) This is a Temporary to Permanent role A fantastic opportunity to join a well established, friendly and professional organisation in Haywards Heath. You will have the chance to utilise your experience of managing a team and...
ASSESSMENT CENTRE ON 2ND DECEMBER 2009 Up to £22,500 plus £200 per month bonus Great opportunity to join successful company as a Customer Services Team Leader. The purpose of this role is to manage the team and to create, build and maintain exceptional relationships with both internal and external ...
Part time team leader - Monday - Friday 8:00 - 2:00 Location: Clevedon Working for this large and well known retailer as a part time team leader in the impressive customer service contact centre you will be rewarded with a competitive salary and generous benefits package. If you have proven team le...
ACT Teleconferencing Services are recognised as the leading independent virtual meetings solutions provider of choice. We currently have a vacancy for an Audio Conference Specialist which will be based at our EMEA office is based in Harrow, Middlesex Summary Management and connecting of both audio...
Litigation/Collections Team Leader Southend-on-Sea Up to £25,000 My client is a leading debt recovery company located in central Southend. They are continuously growing and developing the business and as such have a number of changes taking place within the business. Based just off the High Street ...
CUSTOMER SERVICE SUPERVISOR CHICHESTER - INBOUND CALLS - SUIT CANDIDATES WITH PREVIOUS TEAM LEADER EXPERIENCE - GREAT DEVELOPMENT POTENTIAL
We are actively recruiting for a Customer Service Supervisor for this prestigious company with an office in Chichester.
The role will involve the day to...
Dutch speaking Customer Service Representative West London Sunbury on Thames rail station Start in November 2009 Ongoing Full-time (Monday to Friday) £9 per hour Front line communicator processing inbound and outbound orders, enquiries, complaints and information through multiple methods of commun...
An experienced sales team leader is required to join this large international company based in Newcastle.
The successful candidate will be responsible for supporting; coaching; developing and supervising a team of new and existing staff.
Principal Duties and Responsibilities:
Monitor, identify a...
Great opportunity to work within a rapidly expanding Global organisation. My client is looking for candidates who have experience in man Management and are looking to move into an exciting organisation within a fast paced high volume call centre environment. Financial Service Sector experience in p...
Team Leader Bristol My client is looking for an Out of Hours Team Leader to join their successful team. Working 3 nights a week (5pm-10pm) and both Saturday and Sunday 9am-5pm (can be flexible) you will be required to supervise the team in order to uphold customer service levels and motivate the te...
To ensure that the Customer Services team deliver 'best in class' solutions to customers, whilst delivering all key internal objectives. • Align best internal practices across the responsible activities • Provide local management principles and leadership direction to activity streams • Develop the...
Travel Insurance Agent Working within a busy contact centre reporting to the Insurance Team Leader Our Client is a well established and respectable company that operates in various global market sectors and are now seeking to recruit candidates to sell Insurance policies through inbound and outboun...
Travel Insurance Agent Working within a busy contact centre reporting to the Insurance Team Leader Our Client is a well established and leading insurance specialist catering for the long haul traveller, that sells a comprehensive range of policies for travel anywhere in the world. Suitable for bus...
Acting Team Leader / Customer Service (Maternity Cover) Leeds, West Yorkshire Circa £20,000 plus Bonus, Pension and Benefits Our client was established in 1989 as a specialist provider of bespoke fleet solutions, concentrating on the provision of innovative management services from mid to larg...
Organisation Description My client, a thriving call centre based locally to Liverpool City Centre is in search of an experienced Team Leader to join their team. Job Description The ideal candidate will have experienced having worked within a busy call centre environment/department. You should ha...
Supervisory experience required Exposure in a sales order processing environment would be an advantage Comfortable dealing with customer escalations Excellent written and verbal communication skills required Development of exisiting customers throughout the UK and internationally
...
FRENCH SELECTION UK Arabic Speaking Team Manager Team Leader, coordination, Customer service, Sales, Fluent Classical Arabic Salary: Circa £23K per annum Location: Birmingham, West Midlands Ref: 37TM VIEW JOB DESCRIPTION > APPLY NOW Please visit the French Selection UK website, vacancies sectio...
MAIN PURPOSE OF THE JOB To answer all calls, to a very high standard, within the terms of each customer’s Service Level agreement and according to their instructions KEY RESPONSIBILITIES • To answer all calls presented to you within the time limits set for the call. • To handle all calls according ...
Account Manager / Business Team Manager Communisis is a print and marketing support services business and is a UK listed PLC with an annual turnover of £290m, employing over 1500 staff. We are currently looking for a Business Team Manager to join the Direct Mail Client Services team in Leeds. You’l...
This is an excellent opportunity for a highly motivated Team Leader to further develop their sales management skills in a fast moving environment, whilst maximising their earnings. We require a motivational and organised B2C Telesales Team Leader to join an expanding team. The successful applicant ...
Reporting to the Contact Centre Manager, this business has the requirement for an exceptional Team Leader. Role Overview: • This position is responsible for supporting, coaching, developing and supervising a group of Service Centre agents • Managing 12-15 direct reports • Keep up to date daily on...
My Client is a well established Retail Company based in the Heart of Watford. They are seeking an experienced Team Manager for a team of 8 advisors and a Team Leader. DUTIES: understand the call centres objectives and manage their achievement, maximise team productivity, results and quality perform...
This large blue chip client requires and exceptional team manager to effectively manage resources to ensure quality, consistency and excellence of service. The successful candidate will ideally have gained their management experience from an operations, business to business or outsourcing environme...
Organisation Description My client is an internationally renowned Finance Firm that are based on Watford’s premier business park. They are currently looking for Part Time Telephone Litigators working 18.5 hours a week between Monday and Sunday. The hours can be flexible between the following; S...
Job Description We have a fantastic interim opportunity for a Team Leader with experience of debt management. If you have worked for a debt management company or sub-prime lender, and have managed a customer services team then we want to hear from you You will be responsible for: - maintaining h...
Organisation Description Working for a leading provider of online instant win games and player management systems. We are looking for a Team Leader to ensure that the needs and demands of advisors, and the objectives and targets of the business are met, through the effective leadership and develo...
Organisation Description Working for a leading provider of online instant win games and player management systems. We are looking for a Team Leader to ensure that the needs and demands of advisors, and the objectives and targets of the business are met, through the effective leadership and develo...
Experienced customer service team leader required for afternoon shift (1300 - 2100) based at large call centre within Lichfield. Duties will include motivating the team, implementing KPIs, training new starters, and ensuring all advosors are meeting company targets.
The ideal candidate will posse...
Organisation Description My Client has an exciting opportunity to work within their well established team as a Mobility and Driving Team Leader. Job Description The successful candidate will be a qualified driving instructor (to level 4 or above) and also possess effective communication and inf...
Organisation Description My Client has an exciting opportunity to work within their well established team as a Mobility and Driving Team Leader. Job Description The successful candidate will be a qualified driving instructor (to level 4 or above) and also possess effective communication and inf...
Leading organisation based close to Redhill seeks a Helpdesk Analyst/Customer Service Executive Working on a shift basis (4 on, 4 off) day/ night shift pattern(The shifts are 06:00 – 18:00 or 18:00 – 06:00hrs however we required flexibility as there may be instances where we require the 05:00 – 17:...
Job Description My client is looking for a German speaking Marketing Assistant for their busy office. You will be providing market research activities, commercial communication and administrative support to the Sales Managers as well as managing the day to day activities of the Customer Service...
Working closely with the Customer Service Manager to maximise the contribution of the team ensuring the achievement of overall Customer Service and business objectives. You will actively coach, motivate and manage individuals within the team, agreeing objectives and measures to deliver excellent cus...
Our Client is looking for Dutch speaking Customer Advisors. These are permanent positions, based in Inverness, UK.
Candidates must have fluent Dutch, both written and oral.
Reporting to a Team Leader, you will already have previous Customer Service experience.
Your responsibilities will i...
OrionGroup are looking to recruit Dutch speaking Customer Service Advisors for permanent full time positions based in Inverness.
Candidates must have fluent Dutch written and oral.
Salary £13,000 - £15,000 GBP depending on experience.
Reporting to a Team Leader, you will already have pre...
One of the largest public sector language providers in the UK are currently looking for an Operations Supervisor to join their expanding offices in Thatcham. A growing and dynamic company, they cater for all language and communications needs in the Public Sector including central and local governmen...
Place orders received by telephone, fax, email, and post into the Special Products Sales Office.
Place orders on SAP taking/requesting all relevant information from customer
Correctly identify the correct account, product codes and pricing
Confirm every order by telephone, fax or email en...
Organisation Description Our client in Southend is seeking an experienced Collections Team Leader to join their team. This role will initially be a 6 month contract to cover maternity leave. Job Description Objectives: To ensure the team consistently achieves targets and is focussed on high ...
Organisation Description Our client in Southend is seeking an experienced Collections Team Leader to join their team. This is initially a 6 month contract to cover maternity leave. Job Description Objectives: To ensure the team consistently achieves targets and is focussed on high performan...
Organisation Description Our client is seeking a Team Leader with Collections/Litigation experience to join their team Job Description To ensure the team consistently achieves targets and is focussed on high performance To work within a democratic management structure, with minimum supervision t...
Position Purpose: The outbound team is part of the betfair customer services department and provides an outbound telephone service to educate, validate and activate every Betfair customer.The team is currently expanding due to the growth of Betfair’s customer base and our expansion into different b...
Organisation Description My client is a market leader looking to expand there Customer Service Team For further information please call the Leamington Spa office on 01926 438110 Job Description The Customer Service Representative is responsible for handling a wide range of customer contacts, r...
Assist the Service Control Manager with the effective and efficient running of the department. Participate in the setting of targets and key performance indicators for the department, and the execution of the activities to ensure these happen KEY RESPONSIBILITIES: Main Duties are to: Monitoring of...
Organisation Description My client is an internationally renowned Finance Firm who have local offices in both Watford Harrow. Whilst the positions will be based in Watford, you may be required to work from Harrow. They are currently looking for Telephone Litigators working 37.5 hours a week b...
Customer Service Advisor – Maternity Cover up to 1 year Salary £15,128 to £16,809 per annum Blackburn, Lancashire Our client has been supplying innovative wallcoverings to leading retailers around the world for over 60 years. They currently have an opportunity for a Customer Service Advisor to joi...
Organisation Description A leading communications company Job Description My client is looking for a dynamic person, to lead their technical support team. You will have experience of managing a team, (coaching, reviews, implement projects, taking calls as necessary). A second language for this p...
Organisation Description A leading communications company Job Description My client is looking for a dynamic person, to lead their technical support team. You will have experience of managing a team, (coaching, reviews, implement projects, taking calls as necessary). A second language for this p...
Organisation Description A large but friendly company is looking to recruit a new intake of target driven and money motivated staff. Excellent working environment with the opportunity to progress and develop with the Company. Excellent training provide. Reporting to the collections team leader, ...
Organisation Description Leading supplier of office support equipment, to a large client base. Job Description Job Purpose: To ensure the effective and efficient handling of logged incidents for all contracts handled within our Client- a nationwide company and market leader in the servicing o...
Organisation Description Leading supplier of office support equipment, to a large client base. Job Description Job Purpose: To ensure the effective and efficient handling of logged incidents for all contracts handled within our Client- a nationwide company and market leader in the servicing o...
Organisation Description My client is an internationally renowned Finance Firm that are based on Watford’s premier business park. They are currently looking for 2 Senior Telephone Litigators working 37.5 hours a week between Monday - Friday, 8am-9pm and 1 in 3 weekends (with days off in leiu) ...
Team Leader - Part Time Mornings - S63 A fantastic opportunity for part time contact centre team leaders has just come available. Are you the kind of person who strives to hit individual and team targets??? Then read on.....You will be working for a highly driven company with the expectations to en...
Job Title: Team Leader Location: Wakefield Salary: Circa £20,000 (pro rata for part time) + Bonus + Benefits+ overnight enhancement for out of hours. Part Time hours: Working on average 22 hours per week across Monday - Sunday on a 3 week rotational shift pattern. You will also be required to work ...
Organisation Description My client is an internationally renowned Finance Firm who have local offices in both Watford Harrow. Whilst the positions will be based in Watford, you may be required to work from Harrow. They are currently looking for 10 Telephone Litigators (6 Permanent 4 6 Month...
Part-Time Team Leader - £17-£22k plus excellent benefits package - Dearne Valley (flexible shifts) A superb opportunity has arisen for experienced Team Leaders to join an established organisation during an exciting period of growth. You'll be leading a team of Customer Experience Advisors in our fas...
Part Time Team Leaders ? Leeds - £17 ? 23K pro rata plus excellent package A superb opportunity has arisen for experienced Call Centre Team Leaders to join an established organisation during an exciting period of growth. You will be the sort of manager who leads by example and inspires through confi...
Part-Time Team Leader - £17-£22k plus bonus and benefits - Dearne Valley (flexible shifts) A superb opportunity has arisen for experienced Call Centre Team Leaders to join an established organisation during an exciting period of growth. Working for a tele-communications department where you will be...
Part-Time Team Leader - £17-£22k plus bonus and benefits - Leeds (flexible shifts) A superb opportunity has arisen for experienced Call Centre Team Leaders to join an established organisation during an exciting period of growth. Working for a tele-communications department where you will be involved...
Metering Team Leader , £25k plus bonus and benefits Based in Edinburgh Experienced Metering Team Leader required to manage the Meter Reading and CMA transaction activity of our Clients business. You will be responsible for managing the relationship with the meter reading contractor, managing the pe...
Our client is a successful and growing business with their head office in Farnborough, Hampshire and they are looking for someone to join their Customer Services department as a Team Leader . This is a great opportunity to work within a friendly team for a company that will provide opportunities fo...
MAIN PURPOSE OF JOB ? Maximise revenues and profitability through the management, motivation and leadership of a team of Account Representatives ensuring maximum productivity and quality of action to deliver total performance, service, company and client work standards compliance thereby maximising...
The role of the Team Leader is to support the Contact Centre Manager in the delivery of services throughout the call centre and ensuring a 'joined up' approach throughout. Key Responsibilities: • Day to day management of the team consisting of circa 10FTE • Ensure that your team meets agreed serv...
Assist the Service Control Manager with the effective and efficient running of the department. Participate in the setting of targets and key performance indicators for the department, and the execution of the activities to ensure these happen KEY RESPONSIBILITIES: Main Duties are to: Monitoring of...
Service Controller - Horley - £21,000 Our client is looking for an experienced Team Leader to join their busy call centre. Your duties will include - Assisting the Service Manager with running of the department. -Managing a team of service controllers who are handling incoming calls -Monitoring cal...
Service Controller - Horley - £21,000 Our client is looking for an experienced Team Leader to join their busy call centre. Your duties will include - Assisting the Service Manager with running of the department. -Managing a team of service controllers who are handling incoming calls -Monitoring cal...
IMMEDIATE START An urgent requirement for 10 customer service advisors has arisen within this prestigious local company. Working within the customer service team and reporting to the customer service team leader duties will include: Taking calls from new customers. Establishing customer needs. Advi...
Organisation Description Worjking for a market leader you will play an integral part in developing exisisting staff and ensuring that the company is providing the best possible service to it’s clients. Working closely with the Customer Service Manager to maximise the contribution of the team ensur...
