We need people any people!
DCS
West Byfleet, Surrey
£15,000 - £25,000 per annum, OTE
Customer Service - Call Centre - Outbound
Permanent
15 Nov
56
18420770
Requirement
Due to continued expansion we are looking for telephone negotiators to join our friendly and dynamic team. You should possess a positive, friendly but firm telephone manner, be a good listener and communicator, with a mature and responsible attitude to work. Experience in either collections, sales or credit control would be an advantage although full training will be given.
Duties
To handle inbound calls from delinquent customers of our varied range of clients in respect of the repayment of their overdue accounts. This will involve understanding their financial circumstances and assessing the most suitable arrangement for repayment based on those circumstances. The requirement is to achieve a high level of success in the negotiation of payment terms with these customers so as to achieve targets set by the clients for recovery.