SERVICE COORDINATOR

SERVICE COORDINATOR (S)
WARWICK
£17K - £20K    25 days Holiday + Stats, Pension, Private Health

As a Service Coordinator, based at Warwick, you will be joining a very well-established international client. You will have a grasp of logistics and order processing, ideally from having previously worked in a service environment within a manufacturing, industrial, technical, production, or engineering company.

Working in a small team of 3-4 people, you will be a reliable and flexible team player. It is imperative you have a full driving licence and are able to travel and stay overnight Monday to Friday on the occasions that projects dictate. This may involve a couple of weeks away during your initial training period. All expenses are covered.

In this administrative support role, your focus is to assist in nurturing newly transferred business from acquisitions. The Service Coordinator will be answering all customer queries and requests via telephone, whilst maintaining orders right through to invoicing. This is a highly customer focussed role, requiring excellent communication and a commitment to customer service.

Previous experience in a similarly hectic role, with changing priorities, is essential.

You will be enthusiastic, capable of working on your own initiative and possess proven multi-tasking skills. Working closely with the Service Engineers, you will be managing inventory requests, maintaining stock levels, service contracts and annual renewals.

Hours of work are 8.30am – 5.00pm with 1 hour for lunch.