Benefit Assessment Officer - I-world

Our client in South West London is looking to recruit an experienced Benefits Assessment Officer to join their vibrant Benefits department.

The successful Benefit Assessment Officer must have excellent customer service skills and a passion for the job.

Key duties include:

- Verify and validate claim details, making the necessary calculations to determine entitlement, taking decisions and notifying customers accordingly.

- Implement changes of circumstances, adjusting benefit entitlement accordingly, identifying any over-paid or over-claimed benefits and undertaking the review of claims in payment.

- Calculate overpayments of benefit, issuing appropriate notices and implementing recovery.

- Evaluate information and evidence relating to benefit claims, carrying out detailed assessments of capital, income or other resources relevant to benefits entitlement.

- Receive enquiries, claims, evidence and supporting information from potential benefits applicants and from DWP and other support agencies.

Benefit Assessment Officer candidates must have:

- I-world system experience.
- Experience of working in a housing benefits environment (essential).
- A good working knowledge of benefits law and procedures.
- Experience of customer/public contact requiring good communication skills.
- Experience of accurately maintaining and interpreting personal and financial data.

To discuss this role or any other Benefit Assessment Officer jobs in London or in the Revenues and Benefits field please contact Cheryl Mann at The Synergy Group on or email your CV to cheryl.mann[at].

Working with The Synergy Group offers:

- The most experienced Revenues and Benefits recruitment team in the UK
- Access to the broadest selection of Revenues and Benefits vacancies in the UK
- The choice of PAYE or limited company schemes
- Weekly payroll service
- Excellent rates of pay
- Personal service

The Synergy Group is a specialist recruiter of Revenues and Benefits jobs, to view a full selection of our current vacancies please visit or call .


The Synergy Group is an equal opportunities employer. For more opportunities, please visit www.