Trainee Debt Management Advisors
Prestige Recruitment Services
Solihull, West Midlands
£14,500 - £16,000 per annum
Customer Service - Customer Service Advisor
Permanent
15 Nov
99
18417374
A fabulous opportunity to be trained in a specialist role, to take that first step onto the career ladder or to take an all important change of career direction. This leading financial services company has a culture that promotes personal development and success, which ensures a bright future ahead......... whatever your current situation.
You must have a stable career history and at least 6 months call centre or telesales experience to equip you with the necessary tools to build on. You will receive further training within debt recovery and be provided with the opportunity to reach your potential through your own personal development plan.
Working in a state of the art, busy call centre you will be receiving inbound and making outbound calls to customers who have fallen behind on their credit agreements. You will be responsible for arranging payment plans, obtaining repayment of arrears and updating customer account records. Although this is a target driven environment that rewards excellence you must be someone with a natural empathy towards others as you will often deal with people facing genuine financial hardship.
You must posses first class communication skills and be able to demonstrate that you have provided excellent customer service within a call centre or telesales environment. There is a generous bonus scheme in place giving you the opportunity to seriously enhance your earnings.
Full time hours with various shift patterns.
Due to the high volume of applications currently being received, only successful candidates will be contacted. We would like to thank you for taking the time to apply for this vacancy.