HR Coordinator

About Pegasystems

Pegasystems (NASDAQ: PEGA) is the industry leader in Business Process Management (BPM) software solutions. We help some of the world’s largest organizations achieve new levels of agility, become more competitive, and innovate in ways they often did not know were possible. Our patented Build for Change® technology enables organizations to realize rapid and significant business returns.

Job Summary

Pegasystems is seeking an HR coordinator to be responsible for the coordination and administration of front line HR queries and support, payroll administration and advising on company pension & benefits. The HR Coordinator is responsible for HR administration including answering employee queries via the telephone and email and to provide references and draft letters to employees notifying them of changes to T&Cs.

The HR coordinator will contribute to the overall success of the team through performing standard and advanced administrative duties. In addition to this you will have experience in handling front line queries including processing information onto a HRIS database and drafting employee surveys, feeding results back to management.

The geographical responsibilities will primarily include the UK, France, Switzerland, Spain, Germany, Poland and the Netherlands.

Main Duties

• European support for HR
• Administer benefit programmes in all EU countries including the UK programmes
• Deal with internal as well as external client base, confidential paperwork processing and administration
• Maintenance of all personnel records to meet employee, organisation and statutory requirements
• Processing of all starters/leavers data and on-boarding/ induction planning
• Creating and maintaining staff Welcome Pack and ensuring up-to-date employee legislation is included
• Organising, updating and maintaining all staff information
• HRIS administration and record keeping
• Other responsibilities and key result areas will be assigned as required
• Compiling Reports

The role, responsibilities and geographical focus will change and develop over time along with the company’s rapid growth.

Key Interfaces:
HR Generalist, HR Director, EMEA Recruitment Team, EMEA employees

Required Skills

• Possesses the appropriate level of technical/functional expertise and knowledge
• Understands and applies procedures, regulations, and policies related to areas of specialized expertise
• Utilizes technology-based tools and processes (power point, excel…)
• Continuous learning and development
• Customer service orientation
• Results oriented
• Excellent communication experience
• Team work
• Experience in an HR support role or similar
• European languages and experience working for a high tech organisation “highly preferred”