Sales Administrator / Product Advisor

Sales Administrator / Product Advisor

The UK’s largest manufacturer of professional plant containers, CSI have an opening for a full-time sales administrator / Product Advisor based at our Midlothian office.

The key position will include all aspects of the sale – delivery process from order to invoice, customer facing, the candidate will need to be friendly and outgoing as well as methodical and highly organised.

The job involves,
• Taking orders by phone, e-mail, fax and from other colleagues.
• Processing the orders.
• Booking the production a the appropriate factory
• Booking the transport for the delivery of products.
• Call customer to advise of delivery / product details.
• Learn the whole product so they can advise customers when they call for details and suggest alternatives etc.
• Helping with Marketing campaigns and calling customers to advise of new products.

There could be a great chance for advancement through the company as confidence grows with product knowledge.

Excellent IT skills including advanced excel is essential.

The ideal candidate would be a bright bubbly person who is highly organised and methodical great under pressure with a friendly and helpful telephone manner. They would care about the product and come across as passionate when talking to customers.

Hours of work would be 9-5.30 Monday – Friday.

The salary we can offer is UP TO £16k per annum

The products the candidate would be advising on are beautiful handmade professional plant containers. We design and manufacture each one by hand at our site. Our customers are mostly Interior Landscapers in the UK but we have many customers throughout Europe and as far as the Middle East.