|S||Situation||What made the situation difficult or unusual?|
|T||Task||What was the challenge you faced?
What did you have to achieve?
|A||Action||What did you actually do to achieve the task?|
|R||Result||What did you achieve?
What difference did you make?
Can it be quantified?
This will help give focus your CV and give the reader an idea of how your work has made a difference
Applying STAR analysis to a real situation
STAR analysis is a useful way of communicating key points clearly and concisely within the job details section of your CV. The example below shows how you could use STAR analysis in your CV.
- 1. Decide on the task you would like to write about in your job description and write a few sentences about it. For example:
"No-one knew where to find the latest training materials and timetables, and take-up of courses was not what it should have been, so I wanted to improve access to this information. Therefore, I set up a training database and trained all departments in using it. This ensured people knew where to find latest versions of materials and saved time in locating materials and timetables. This increased training uptake by 15%."
- 2. Use the STAR analysis model to define your situation, task, action and result. For example:
S No one knew where to find the latest training materials/timetables.
Take-up of courses was not what it should be.
T Improve information and how it could be found A Set up training database and trained departments in use R Ensured people knew where to find the latest versions of materials.
Saved time in locating materials and timetables which increased training uptake by 15%
- 3. Formulate this into a short key point, making sure to include how you achieved the result, and how your actions addressed the initial situation and task. For example:
Set up new database of materials and timetables and trained all users. This resulted in faster and better access to up-to-date information and a 15% improvement in training uptake.
Alternatively, you can create a different point by starting with the result, which should be quantified wherever possible. For example:
Improved training uptake by 15% by setting up a new database of materials and timetables and training users. This resulted in faster and better access to up-to-date information.