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The Proficient Supervisor and Manager

Cosensa

Summary

Price
£414 inc VAT
Finance options

We accept all major credit and debit cards.
Study method
Classroom
Duration
1 day · Part-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

Location & dates

Location

Address
Chapel Street
ABERDEEN
Aberdeenshire
AB101SQ
United Kingdom
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Address
Adelaide House
Falcon Road
BELFAST
County Antrim
BT126SJ
United Kingdom
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Address
Lauriston Place
EDINBURGH
Midlothian
EH39DE
United Kingdom
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Address
Pitt Street
GLASGOW
Lanarkshire
G24DT
United Kingdom
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Overview

When professionals are given new leadership responsibility, their success depends on how quickly they adapt people-management skills to complement their expert knowledge. These essential skills for new supervisors and managers do not come naturally and this course demonstrates what is required and how it can be learnt. Delegates will develop the confidence to put their newfound skills and management techniques into practice and begin the process of effective, professional supervisory control.

Description

Contents

  • State the principles and main roles of management
  • Recognise the effectiveness of different motivational tactics
  • Discuss effective staff incentive programmes
  • Plan a systematic approach to staff development
  • McGregor's Theory X & Y
  • Transactional Analysis - PAC Theory
  • Practice the skills of assertiveness and active listening
  • Identify and use the different component parts of the coaching cycle
  • Consider delegation as a staff motivational tool
  • Dealing with difficult issues and difficult members of staff
  • An introduction to Assertiveness
  • Your Bill of Rights
  • Situational Leadership
  • Use a simple problem solving structure

Course benefits

Delegates will benefit greatly from the highly interactive nature of this training course. The theory behind effective people management is put to the test immediately in a simulated environment through a variety of practical individual and team-based exercises.

Additional information

The programme deals with people management issues with clear guidelines every step of the way. Tutorial sessions, case studies, and practical exercises make this an action packed day.

Trainers background

The trainer for this course has extensive experience in design and delivery of Management and Supervisory development training programmes. They have been successfully delivering training to both public and private sector organisations for over ten years and previously held a number of senior management positions in industry.

Who is this course for?

This course is ideally designed for supervisors, team leaders and managers who have gained experience within their role but have received little or no formal training. Especially suitable for people willing to embrace new ideas and adapt or enhance their people management style and skills.

Questions and answers

Certificates

Certificate of completion

Digital certificate - Included

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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