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reed.co.uk Support Technician package

reed.co.uk - IT

Summary

Price
Finance options

The price of this course can be split over 12 months at no extra cost (0% APR). Ask your Course...

Study method
Online
Duration
100 hours · Self-paced
Qualification
CompTIA A+ 2012, CompTIA Network+ 2012, MCTS Microsoft Windows 7 - Enterprise Desktop Support Technician, MCTS: Windows Server 2008 – Active Directory Configuration
Awarded by CompTIA, Microsoft
Additional info
  • Tutor is available to students

Overview

Who is it for?

Here at reed.co.uk we’ve used our experience working with recruiters to put together this comprehensive package to get you the skills and certifications you need to start a career as an IT Support Technician. The package builds on an introduction to the role, through IT Basics, all the way up to more complex networking and implementation. This Support Technician course will provide you with the rounded professional skillset to demonstrate to employers that you are serious about developing your career in this field.

What jobs will I qualify for?

Upon completing the Support Technician package, you will be qualified for the following roles:

  • Helpdesk Technician
  • Hardware installation co-ordinator
  • Desktop Support Technician
  • Helpdesk Co-ordinator

In these roles, you could earn up to £33,000 per annum (source: reed.co.uk Salary Checker, 2013, UK Only).

Description

When can I start?

You can enrol for this course now - start today.

Are there any requirements?

There are no formal prerequisites for enrolling on this course or completing these certifications.

What skills will I gain?

  • You will gain an awareness of the customer service responsibilities that come with the role of Support Technician
  • You will be introduced to all the common types of hardware associated with the role, and gain the ability to identify and resolve issues with them
  • You will gain the knowledge and skills required to administer networks, servers and operating systems within a business environment
  • You will receive instruction on how to plan your career, and how to ensure that your skills as a technical professional give you the greatest opportunities for promotion

Module breakdown

  • Introduction to the Support Technician role
  • CompTIA A+ 2012
  • CompTIA Network+ 2014
  • MCTS Microsoft Windows 7 - Enterprise Desktop Support Technician
  • Windows Server 2008 – Active Directory Configuration
  • Database Fundamentals
  • Career Planning for Technical Professionals

What support is available?

  • LiveChat and Email with expert Tutors
  • Hands-on interactive exercises - learn by doing
  • Practice certification exams to test your readiness
  • Regular course updates - never out of date

Please note: Mentoring support will not be available for courses not aligned to a certification.

How will I be assessed?

In order to pass the contained certifications you will be required to pass 6 exams. These require booking and purchasing separately.

Testimonial

Don't take our word for it, hear what students have to say about our service:

'The conversation I had with reed.co.uk's Course Adviser could not have been more helpful, or tailored to me as an individual. I never felt rushed, and everything I wanted to know and more, was answered. They were supportive, genuine and friendly, and I would recommend reed.co.uk as a whole to anyone looking for work, a different job or simply enhancing their CV with a course.'

Steven G. Paterson

What should I do next? For a free consultation call a specialist IT Course Adviser on 0207 980 2842 or enquire online today to request a call back.


Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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