Operations Management (Level 3)
Learning at home
Summary
- Tutor is available to students
Overview
This comprehensive Home Study course from the Distance Learning specialists, UK Distance Learning and Publishing, has been specially written by an experienced tutor and practitioner in the area of Operations Management.
As you will see from the description of the course below, the range of the various components of the study of Operations Management is enormous. We cover it all, so that whatever your next step, you will have a good grounding of the theory involved prior to undertaking on-the-job experience or, if you are already working in a business environment, your expertise will be increased considerably.
Description
Syllabus
Module 1 - Management introduction
- What management is
- The roles of a manager
- Five key theories of motivation
- Organisational structures
Module 2 - Operations Management
- The concept of resources
- How operations management is relevant to smaller organisations
- What operations management is
- How operations management is relevant to the business as a whole
- Key methods and theories of how operational decisions are made
- The relevance of operations management to quality, customer service and working with suppliers
- The uses of technology in operations management
Module 3 - Strategic Management
- What strategic management is within an organisation
- How it relates to operations management
- The drivers of strategy including five key models of strategic management.
- Strategic performance tools
Module 4 - Process Design
- The objectives of process design
- Design and the environment
- Types of processes (batch, high volume etc.).
- The concept of the product process matrix
- Process mapping
- How to improve existing processes
Module 5 - Capacity Planning
- What capacity planning is
- Why it is important and how it is different in different industries
- Forecasting fluctuations in demand over the long and short terms
- Mathematical models
- Three specific models of capacity planning
Module 6 - Inventory Management
- What inventory is
- How different sectors have different ideas of inventory
- The analysis of volume against cost
- Mathematical concepts
- The re-ordering of goods
Module 7 - Supply Chain Management
- Suppliers to the business
- How to develop a supply chain
- How to choose suppliers
- Methods of procurement
- The benefits and drawbacks of global sourcing
- Supply chain behaviour
Module 8 - Lean Operations and JIT (Just in Time)
- How they can be utilised in practice
- The Lean philosophy
- Value stream mapping and its four key stages
- JIT techniques including factory layout, TPM, SMED etc.
Module 9 - People Management
- The structure of organisations
- The nature of control and communication within organisations
- Recruitment including interview techniques, advertising, psychometric testing etc.
- The resolution of grievances
- Training, motivation and rewards
Assessments
Assessments are a great way of checking your progress allowing you to apply your learning to real-world situations. Through the Operations Management (Level 3) Course by NCFE, students will be assessed by a series of written assignments, which are submitted to and marked by your tutor.
All assignments are set by NCFE. Upon verification of the activities, exercises and assignments, a certificate of achievement will be awarded by the national awarding organisation NCFE, as confirmation that your written work has met all of the learning outcomes and assessment criteria for the programme. There is no external examination required.
What's Included
You will have access to a tutor, via email, who will mark your work and guide you through the course to help you be ready for your examinations. In addition you will be supplied with a comprehensive Study Guide which will help you through the study and assessment process.
The course pack includes, guidance on relevant study skills and full tutor support comprising:
- the marking of a series of assignments
- written answers to specific study problems
- 12 month tutor support via emails
- a copy of our study guide, will give you guidance on studying and submitting assignments
Qualification
Qualification: Level 3 Award in Operations Management
On successful completion of Level 3 Award in Operations Management, you'll be awarded the Qualification in subject by NCFE - A Qualification which will show your knowledge and commitment when it comes to becoming a Operations Manager.
Prospective employers will realise your interests when they see how thoroughly you have studied and prepared for your new role.
This qualification is independently accredited at a level of learning equivalent to level 3 on The Qualifications and Credit Framework (QCF) for England, Wales and Northern Ireland (where level 2 and level 3 courses are similar in difficulty to GCSEs and A Levels, respectively).
The training courses have been designed specifically to meet the needs of learners who prefer to study from home. The course measurable learning outcomes have been benchmarked at Level 3 (using Ofqual's QCF level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved. This course has been accredited under NCFE IIQ Licence by SAC which has been approved as an NCFE Investing in Quality (IIQ) centre to give formal recognition to courses.
NCFE is recognised as an Awarding Organisation by the qualification regulators for England, Wales, and Northern Ireland. These are Ofqual (the Office of the Qualifications and Examinations Regulator in England); the Welsh Government and CCEA (the Council for Curriculum, Examinations and Assessment) in Northern Ireland.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.