Office Manager Diploma

Overview

The best way to get an Office Manager Job with a Premier Office Manager Diploma Qualification offered in London.

“was very nervous but I was made very welcome and relaxed quickly”

Objective

To provide an intense exposure to the varied skills needed by an office manager in a diverse, small to medium sized business. To provide confidence and the ability to perform efficiently within your organisation

Course Format

Face to face five full day course with live tutors plus three months flexi-time IT training and exams

Who is it for?

Administration staff looking to become supervisor or office manager; existing office managers looking to enhance on the job performance

Description

Course Content

Key areas covered in the first three days of the course are:

• Policies and procedures of organisations
• Preparation of Business documents, letters, faxes etc
• Organisational charts
• Health and Safety
• Legislation and compliance
• Equal opportunities and diversity
• Customer focus
• Staff codes or practice, handbooks etc.
• IT software and hardware; communications equipment.
• Team working
• Targets and budgets
• Management styles explained
• Filing and record keeping
• Time management

From Day 4

• The role and responsibilities of an office manager
• Working with others comfortably.
• Improving staff on the job performance. Measurement techniques for office work
• Resource allocation.
• Goal and priority setting
• Deal successfully with stress
• Project planning - an overview
• Delegation
• Results feedback in relation to planned objectives
• Conflict management
• Problem solving
• Systematic decision making
• Defining problems and devising ideas for solution

- Microsoft Office training (MOS) in three MS Office products of your choice to Proficient Level (or Expert if preferred) within our Microsoft Academy environment. If you do not require the IT segment of the Diploma please try the Office Manager C

Requirements

Some office experience; good general education.

Career path

Exam and certification including MS Office exams; great deal of on the job improvement and improved employability.