Microsoft Windows 7 - Enterprise Desktop Support Technician
reed.co.uk - IT
Summary
Finance options available
- Tutor is available to students
Overview
Who is it for?
If you are looking to start work in the IT industry, in particular within desktop support roles, then a working knowledge of administering Windows 7 within a business environment is a fundamental tool you should possess. This Microsoft Windows 7 course will ensure that you are able to demonstrate this competency to employers, by preparing you for all of the challenges a Desktop Support Technician may face in a business utilising the Windows 7 operating system.
What jobs will I qualify for?
- Desktop Support Technician
- Network Administrator
- Helpdesk Co-ordinator
In these roles, you could earn up to £33,000 per annum (source: reed.co.uk Salary Checker, 2013, UK Only).
Description
When can I start?
You can enrol at any time - start today.
Are there any requirements?
While there are no formal requirements for enrolling on this course, it is recommended that students have at least a year of experience in the IT industry to get the most from their course.
What skills will I gain?
Upon completing this course, you will be able to show employers that you can resolve operating system issues by telephone, email, connecting to an end user's system remotely, or by visiting an end user's desktop. Additionally, you will be taught to configure pre-installation and post-installation system settings, Windows security features, network connectivity applications included with Windows 7, and mobile computing.
Module breakdown
- Identifying and Resolving Windows 7 Application Issues
- Management and Maintenance of Windows 7 Client Systems
- Troubleshooting Logon and Resource Access Issues in Windows 7
- Resolving Windows 7 Network Connectivity Issues
- Troubleshooting IE8 and Encryption Issues in Windows 7
- Protecting Windows 7 Against Malware and Vulnerabilities
What support is available?
- LiveChat and Email with expert Tutors
- Hands-on interactive exercises - learn by doing
- Practice certification exams to test your readiness
- Regular course updates - never out of date
How will I be assessed?
In order to complete this course and certification, you will be required to pass one exam, 70-685. This will require booking and purchasing seperately. This course also forms part of the MCSA Windows 7 certification.
Please note:
Please allow 24 hours to receive your online training details. If your order is made over the weekend, your online training details will be provided on the following Monday morning.
Questions and answers
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.