Microsoft Certified IT Professional (MCITP) - Enterprise Support

A distance learning course is the ideal way to gain a qualification in Microsoft Certified IT Professional (MCITP) Enterprise Support. Whether you're looking to go on to further education, improve your job prospects or expand your knowledge, distance learning Microsoft Certified IT Professional (MCITP) Enterprise Support is a flexible and convenient course, which allows you to comprehensively prepare for an exam or career through home study. What's more, because the distance learningMicrosoft Certified IT Professional (MCITP) Enterprise Support course is a fully comprehensive course, no prior knowledge is required.

The MCITP - Enterprise Support credential also certifies that the professional has the knowledge and skills to diagnose and resolve all types of desktop support issues, including mobile and personal devices.The test is appropriate for you if you are working or want to work in a typically complex computing environment of medium-to-large organizations that use Windows Vista. It is recommended that you should have experience in configuring and troubleshooting any previous versions of the Windows operating system or Windows Server operating systems.

This certification prepares you for various job roles, which include: system administrators, network administrators, or technical support specialists. The test is appropriate for you if you have experience in resolving issues concerning network connectivity, desktop operating systems, security, and other issues related with desktop applications.

The certification requires you to pass two exams:

70-620 – MCTS: Windows Vista Certification
70-622 – MCITP: Vista Client for Enterprise Support Technicians

Course Key Topics

Installing and Configuring the Windows Vista System

Module 1: Installing Windows Vista
Module 2: Upgrading and Migrating to Windows Vista Ultimate Edition
Module 3: Configuring Post-Installation System Settings
Module 4: Sharing Files by Using Windows Vista
Module 5: Configuring Advanced Networking
Module 6: Configuring User Account Security
Module 7: Configuring Network Security
Module 8: Configuring Internet Explorer 7.0

Configuring Windows Vista Mobile Computing and Applications

Module 1: Maintaining and Optimizing Windows Vista Systems
Module 2: Configuring Windows Vista Media Applications
Module 3: Configuring Windows Vista Productivity Applications
Module 4: Configuring Mobile Computers
Module 5: Configuring Tablet PC Settin
Module 6: Networking Mobile Computers

Maintaining and Troubleshooting Windows Vista Computers (Course 5118)

Module 1: A Troubleshooting Methodology
Module 2: Troubleshooting Operating Systems
Module 3: Troubleshooting Hardware
Module 4: Troubleshooting Networks
Module 5: Troubleshooting Security Issues
Module 6: Troubleshooting Applications
Module 7: Maintaining and Optimizing Windows Vista

Supporting the Windows Vista Operating System and Applications (Course 5119)

Module 1: Windows Vista Desktop Deployment Infrastructure
Module 2: Preparing to Apply Desktop Images
Module 3: Supporting Computers with Desktop Images
Module 4: Installing Applications
Module 5: Restoring and Validating User State
Module 6: Troubleshooting Desktop and Application Installations

Course Assessments

Your knowledge of the course will be assessed by two examinations. These can be sat at your local authorised Prometric test centre.

• 70-622: Supporting and Troubleshooting Applications on a Microsoft Windows Vista Client for Enterprise
• 70-620: Microsoft Windows Vista Client, Configuring

What's Included? What do I get when I enrol?

Your course fee covers everything you will need to successfully complete the Microsoft Certified IT Professional (MCITP) Enterprise Support home study course and earn your Qualification:

Self Paced CBT

Our Computer Based Training is divided into courses, which are divided into units. Each unit consists of a well-defined set of learning objectives, a series of interactions that teach the stated objectives, and a means for evaluating whether the learning objectives have been met.

Instructional Design Principles

Our courses are based on sound principles from research in instructional design, adult learning, and information processing. We believe that for training to be effective, the learner must view the training as meaningful and relevant. The learner must be engaged as an active participant.

Instructor-Led Training

This combines both the convenience and affordability of computer-based training with the effectiveness of a traditional classroom setting. The instructors featured in our multi-media CD's are not only certified in their area of expertise, but also have years of real world experience and are subject matter experts in their fields.   Our courses feature video modules of our instructors teaching the information directly to you.   This creates a personal learning experience and simulates the benefits of classroom learning- without leaving the comfort of your home.

Full motion video

Each class is presented in full motion video allowing you to see the steps, hear the explanations, and perform the tasks which includes our interactive hands-on training simulations, students will learn from real-world scenarios taught by our expert instructor.

Navigation and Controls

Our self-paced elearning courseware is designed to give you the freedom to proceed through each training class at your own pace.  Courses are arranged in sections, with navigation and controls that allow you to fast forward, skip, go back, stop, restart, and control the pace of your training.  You can stop at any time and easily find where you left off in your training.

Practice Tests and Exam Simulators

We incorporate practice tests and certification exam simulators into all of our courseware.  The flexibility of our practice tests and exam simulators allow you to apply your knowledge and test what you have learned, ensuring you have the skills and confidence needed to pass your exams - the first time.

Hands-on Lab Simulation

Our courseware includes instructor-led demonstrations and hands-on lab exercises that allow you to practice what you learn in a fully functional, simulated environment.  You will learn how to implement what you have learned to build skills for your chosen area of study and to pass your exams.

Our training system employs the next generation learning curriculum. Our courses include hands-on lab exercises that allow you to practice what you learn in a fully functional, simulated environment. You'll learn how to implement and utilize your knowledge to build the skills you need for your chosen area of study and to pass your exams.  Hands-on Lab Simulation is a crucial component of your IT training. Practice make perfect. Step-by-step hands-on labs with detail instructions are included to reinforce all key concepts. When you complete a topic, choose the Lab Simulation button to select the associated hands-on lab exercises. Labs allow you to reinforce concepts by performing the tasks you've just learned.

Digital Video/Audio Presentations

Our courses are developed using the latest in digital video/audio technology. Setting the standard for IT training, our courses provide you something no one else can - next generation, interactive, and effective training solutions. Do not accept any training unless it meets the high standards we offer - you deserve the best training there is!

Multimedia Presentations

Incorporating PowerPoint, Flash animations, charts, graphs, graphics and other relevant course material enhances the user experience of our computer based training modules.  The use of multimedia reinforces key learning material and creates a more stimulating user experience.

Realistic Simulations

So you can see how the application really works. All Courses also include pre and post-test which identifies individual strengths and weaknesses, allowing you to take only the units you haven't mastered and test how well you've mastered the completed Module.

Vendor Approved Curriculum

ReTrain for IT’s  Computer-Based-Training modules have been designed in partnership with Microsoft, CompTIA and the EC Council and incorporate the official approved curriculum, guaranteeing you receive the appropriate information and training needed to get you certified.

If your course is being delivered online, please ensure you meet the minimum requirements below.

For Windows: 
Windows 98, 2000, XP, Vista, Windows 7 - Acrobat Reader 4.0 and above

For Macintosh: 
Mac OS X, Mac OS 9.2 - Acrobat Reader 4.0 and above

MCITP candidates are IT professionals capable of deploying, building, designing, optimizing, and operating technologies for a particular job role. They make the design and technology decisions necessary to ensure successful technology implementation projects.

IT Support Technician

If you are interested in computers and like solving problems, this could be the perfect job for you. IT support technicians help to find and correct software and hardware problems for computer users.To become an IT support technician, you will need to have a wide knowledge of operating systems.