Managing Performance (Byte Size Skills Course) Course

This course aims to introduce people to the key principles of managing performance and how to handle Employee Relations matters in a professional and proactive manner.

The course offers the essential knowledge and skills required to ensure performance is managed effectively and efficiently.

At the end of the course, students will be able to:

• Understand how to set and monitor performance targets.
• Describe employment contracts, the legal requirement for contracts and the benefits for employers and employees.
• Describe equal opportunities legislation and how to put these into practice.
• Understand the principles and good practice of managing discipline and dismissal.
• Be able to take the appropriate action when dealing with conduct related matters.
• Deal effectively with aggressive and assertive conduct.

Study Options

In order to offer our students the most convenient and flexible distance learning courses, Stonebridge Associated College offers you the option to study for your course via two methods:

• 1. Via the traditional paper-based method.
• 2. Through the online method.

Study Hours

This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.

Tutor Support

With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.

You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

Syllabus

Performance Management:

• how to set a performance agreement
• how to set a performance plan
• how to monitor performance
• how to review job understanding

Contracts of Employment:

• basic principles of managing a contract
• forming a contract
• laws that affect contracts
• benefits of forming contracts

Equal Opportunities:

• managing Equal Opportunities
• the Law and discrimination
• equality of employment

Disciplinary Management:

• managing a grievance
• distinguish between conduct and capability
• identify fair reasons for dismissal
• following a logical process

Categorising Conduct:

• categorising conduct issues
• taking appropriate action

Managing Assertiveness:

• handling aggressive behaviour more effectively
• taking responsibility for your own behaviour
• recognising assertive / non assertive / and aggressive behaviour AIM

On completion of your course, you will receive the dual award:

Award 1 is issued by Stonebridge Associated Colleges: Managing Performance (Byte Size Skills Course) Certificate

Award 2 is issued by our Awarding Body: Level 1 Managing Performance (Byte Size Skills Course) Award

At the end of this course successful learners will also receive a Level 1 NCFE Award Certificate of Achievement. Our course has been accredited under our NCFE IIQ Licence and the course measurable learning outcomes have been benchmarked at Level 1 (using Ofqual's Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

What should I do next? To find out more about this course (and to view a few sample pages of the course material) click the 'Enquire now' button to contact the course provider.