Level 5 Award in Analysing the Financial Potential and Performance of Accounts
Advanced Selling Skills Academy Limited
Summary
- Exam(s) / assessment(s) is included in price
Overview
ISMM qualifications are 'nested' so you can start with a small qualification and then build on it to get a bigger qualification. The three 'sizes' of qualification available from the ISMM are Awards, Certificates and Diplomas.
Description
The aim of this course is to ensure sales and account managers have the skills to analyse and manage the financial performance of customer accounts. It costs much more to win a new customer than it does to retain an existing customer. However, organisations often fail to realise the costs of maintaining customers. This course is about how to maximise profit by monitoring accounts. You need to understand that measurement of potential and financial performance of customer accounts must be undertaken at the opening of the account and throughout the relationship with your customer. If you measure and understand the profitability of accounts, you can direct and define the development of your customer relationships and their overall impact on your business.
Key sections include:
- The Potential Value of Customers
- Management Accounting Procedures
- Financial Risks of Customer Accounts
- Collecting and Analysing Data
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.