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Level 5 Award in Analysing the Financial Potential and Performance of Accounts


Advanced Selling Skills Academy Limited

Summary

Price
£199 inc VAT
Study method
Online
Duration
6 weeks · Self-paced
Qualification
No formal qualification
Additional info
  • Exam(s) / assessment(s) is included in price

Overview

ISMM qualifications are 'nested' so you can start with a small qualification and then build on it to get a bigger qualification. The three 'sizes' of qualification available from the ISMM are AwardsCertificates and Diplomas.

Description

The aim of this course is to ensure sales and account managers have the skills to analyse and manage the financial performance of customer accounts. It costs much more to win a new customer than it does to retain an existing customer. However, organisations often fail to realise the costs of maintaining customers. This course is about how to maximise profit by monitoring accounts. You need to understand that measurement of potential and financial performance of customer accounts must be undertaken at the opening of the account and throughout the relationship with your customer. If you measure and understand the profitability of accounts, you can direct and define the development of your customer relationships and their overall impact on your business.

Key sections include:

  • The Potential Value of Customers
  • Management Accounting Procedures
  •  Financial Risks of Customer Accounts
  • Collecting and Analysing Data

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.