Level 1 Award in Customer Service
Renaisi
Summary
Location & dates
Overview
This introduction to Customer Service provides a good base for a variety of industries and job roles. From handling complaints to ‘what is good customer service?’ this course provides an excellent understanding of the customer service industry.
Description
This introduction to Customer Service provides a good base for a variety of industries and job roles. From handling complaints to ‘what is good customer service?’ this course provides an excellent understanding of the customer service industry. You will also receive ongoing support looking for employment, updating your CV and preparing for interview as well as access to local vacancies.
Who is this course for?
Clients should be 19+ and live within London. You will need to have been resident within the EU for 3 years and able to produce ID.
Requirements
Clients should be 19+ and live within London. You will need to have been resident within the EU for 3 years and able to produce ID. You should be unemployed or working less than 8 hours.
Career path
Customer Service, Reception, Administration, Retail, Call Centre
Questions and answers
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.