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193

Call OR Centre OR Manager courses in Leeds

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  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...Course Locations Call Centre - Achieving Best Practice London Call Centre - Achieving Best Practice Manchester Call Centre - Achieving Best Practice Nottingham Call Centre - Achieving Best Practice Birmingham Call Centre - Achieving Best Practice Bristol Call Centre - Achieving Best …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • 1 day · Part-time
    • 6 CPD points
    ...Outgoing Calls London Customer Care - Incoming and Outgoing Calls Manchester Customer Care - Incoming and Outgoing Calls Nottingham Customer Care - Incoming and Outgoing Calls Birmingham Customer Care - Incoming and Outgoing Calls Bristol Customer Care - Incoming and Outgoing Calls Edinburgh …
    £468

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    ...standards of how the calls are taken. This is a fully hands-on course that will improve the incoming call skills of both inexperienced and experienced staff who take incoming calls. CPD Value 3 Hours Course Locations Masterclass in Handling Incoming Telephone Calls - Half Day (pm) …
    £220

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Outgoing Calls - Maximising Effectiveness London Outgoing Calls - Maximising Effectiveness Manchester Outgoing Calls - Maximising Effectiveness Nottingham Outgoing Calls - Maximising Effectiveness Birmingham Outgoing Calls - Maximising Effectiveness Bristol Outgoing Calls - Maximising …
    £516

  • Closing Incoming Calls Effectively

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...London Closing Incoming Calls Effectively Manchester Closing Incoming Calls Effectively Nottingham Closing Incoming Calls Effectively Birmingham Closing Incoming Calls Effectively Bristol Closing Incoming Calls Effectively Edinburgh Closing Incoming Calls Effectively Leeds Closing …
    £516

  • Confidence in Making Face to Face Cold Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...in Making Face to Face Cold Calls London Confidence in Making Face to Face Cold Calls Manchester Confidence in Making Face to Face Cold Calls Nottingham Confidence in Making Face to Face Cold Calls Birmingham Confidence in Making Face to Face Cold Calls Bristol Confidence in Making …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Manchester Dealing with Incoming Calls Positively Nottingham Dealing with Incoming Calls Positively Birmingham Dealing with Incoming Calls Positively Bristol Dealing with Incoming Calls Positively Edinburgh Dealing with Incoming Calls Positively Leeds (Split into two groups) …
    £516

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK. CPD Value 5.5 Hours Telephone Techniques - Incoming & Outgoing Calls - Timetable …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...- Incoming Calls London Excellent Customer Care - Incoming Calls Manchester Excellent Customer Care - Incoming Calls Nottingham Excellent Customer Care - Incoming Calls Birmingham Excellent Customer Care - Incoming Calls Bristol Excellent Customer Care - Incoming Calls Edinburgh Excellent …
    £516

  • People Management Skills

    Practical Training for Professionals
    • 17 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...improve the people management role. This People Management course is available throughout the UK. CPD Value 5.5 Hours Course Locations People Management London People Management Manchester People Management Nottingham People Management Birmingham People Management Bristol People …
    £576

  • Risk Management Techniques

    Practical Training for Professionals
    • 16 enquiries
    • Classroom
    • Part-time
    • 55 CPD points
    ...This Risk Management course is available throughout the UK. CPD Value 5.5 Hours Course Locations Risk Management London Risk Management Manchester Risk Management Nottingham Risk Management Birmingham Risk Management Bristol Risk Management Edinburgh Risk Management Leeds …
    £576

  • Project Management Skills

    Practical Training for Professionals
    • 63 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...This Project Management course is available throughout the UK. CPD Value 5.5 Hours Course Locations Project Management London Project Management Manchester Project Management Nottingham Project Management Birmingham Project Management Bristol Project Management Edinburgh Project …
    £576

  • Time Management Skills

    Practical Training for Professionals
    • 11 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...This course enables you to identify where the time management ‘challenges’ lie and how to ensure that everything is prioritised. Delegates are requested to keep a 2 day time log prior to the course so that the time management techniques developed on the day can be tailored to their …
    £576

  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Popular
    ...CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the HSE website states, over 10 million working days were lost in Britain in 2010/2011 due to work-related stress. This is a practical stress management course designed …
    £576

  • Motivational Management for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...motivational manager in the Public Sector. CPD Value 5.5 Hours Course Locations Motivational Management for the Public Sector London Motivational Management for the Public Sector Manchester Motivational Management for the Public Sector Nottingham Motivational Management for the Public …
    £576

  • Influencing Skills Masterclass

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position. This personal development training course is available throughout the UK. CPD Value 5.5 Hours Course Locations …
    £576

  • Part Time Personal Trainer Course (RQF)

    Origym Centre of Excellence
    Combine online and in-person study with our flexible Personal Training course.
    • 11 enquiries
    • Classroom
    • 6 weeks · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...Assurance Framework. On completion of this Level 3 Personal Training course, you’ll be qualified to work in any UK gym, studio, or fitness centre. You’ll also be able to go freelance, start your own business, or even open up your own gym! No matter your career goals, our post-course …
    £1,249

  • Gym Instructor Course (RQF)

    Origym Centre of Excellence
    Get qualified as a Level 2 Gym Instructor with our CIMSPA-endorsed course
    • 27 enquiries
    • Classroom
    • 8 weeks · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...CIMSPA’s Quality Assurance Framework. On completion of this Gym Instructor course, you’ll be qualified to work in any UK gym, studio, or fitness centre. You’ll also be able to go freelance, start your own business, or even open up your own gym! No matter your career goals, our post-course …
    £599

  • Level 3 Personal Trainer Course (RQF)

    Origym Centre of Excellence
    Become a qualified Personal Trainer with OriGym’s Level 3 Course
    • 47 enquiries
    • Classroom
    • 8 weeks · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...Assurance Framework. On completion of this Level 3 Personal Training course, you’ll be qualified to work in any UK gym, studio, or fitness centre. You’ll also be able to go freelance, start your own business, or even open up your own gym! No matter your career goals, our post-course …
    £1,099

  • Level 2 Personal Trainer Course (RQF)

    Origym Centre of Excellence
    Earn a qualification as a fitness instructor through our acclaimed training program
    • 32 enquiries
    • Classroom
    • 8 weeks · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...certification, you'll be equipped to pursue opportunities at different fitness establishments in the UK, including gyms, studios, and fitness centres. You'll also have the chance to go into freelance work and establish your own business. At OriGym, we're dedicated to helping you follow …
    £599

  • Change Management Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • 23 enquiries
    • Classroom
    • 1 day · Part-time
    • Tutor support
    ...take all the learning derived during the training and to apply it to a Change Management Case Study . By the end of this course you will be able to: Define what is meant by “change” and “change management”. Understand the context as to why change requires to take place Understand why …
    £390

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...way.) 10:30 - 11:15 Customer Care (Ways of improving relationships with customers) 11:15 - 11:30 Coffee Break 11:30 - 12:30 Incoming Calls - The Basics (First impressions, Answering the Telephone, The Correct Vocabulary, Keep In Touch, Details) 12:30 - 13:00 Being the Best at …
    £516

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...world’ and how this affects their reaction to your call – and how this can be used to improve your own engagement techniques Clearly articulate what the W.I.I.F.M is (for the customer) from your call Learn how to turn a potential ‘cold call’ into a ‘warm’ and conversational discussion that …
    £390

  • Personal Trainer Diploma UK (RQF)

    Origym Centre of Excellence
    Achieve certification as a Personal Trainer through OriGym's CIMSPA-Endorsed Level 3 qualification
    • 24 enquiries
    • Classroom
    • 16 weeks · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...Quality Assurance Framework. After finishing the Level 3 Personal Training Diploma, you'll be able to work in any gym, studio, or fitness centre across the UK. Additionally, you can work independently, and establish your own business. Regardless of what your specific career goals are …
    £1,399

  • Managing Budgets Masterclass

    Practical Training for Professionals
    • 16 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...look into the types of techniques available and what might influence management decisions) 15:00 - 15:15 Ratio Analysis (A look at what financial information may be available at a glance) 15:15 - 16:30 Management Accounting Package (An introduction to the Profit and Loss accounts …
    £576

  • Level 2 Diploma in Plumbing and Heating.

    Logic4training
    Classroom based study through fast track training in classes of 8 with excellent pass rates.
    • 2,327 enquiries
    • Classroom
    • 6 weeks · Part-time or full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    Trending
    ...Logic4training, probably the best construction training centre in the UK. Why would you choose Logic4training: Logic4training is celebrating its 21st year since we first opened our doors for training (one of the first private training centres). We have trained over 60,000 candidates during …
    from £3,000

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...telephone communication, such as call centre or helpdesk employees Managers, team leaders and supervisors in call centres or helpdesks who want to pass best practice techniques to their team members People seeking opportunities in telephone-centric roles To gain maximum benefit from …
    Save 16%
    £375 £450

  • Person Centred Care Planning

    Learning Connect
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    ...can choose a suitable time to run their course. Person-Centred Care training can be run anywhere in the United Kingdom. The person-centred Care training course is designed for all careers, or anyone involved in Person Centred Care Planning information gathering, life history work …
    £150

  • Management Accounting

    Centre of Accountancy
    Management Accounting Budgeting & Forecasting
    • Classroom
    • 50 hours · Part-time
    Management Accounting is a field of Accounting that specializes in the identification, measurement, analysis and interpretation of the accounting information that assists organisational management in the Decision making Process. Unlike Financial Accounting, Management Accounting …
    £900

  • Time Management Skills Training Public Course

    Powercall Global Training
    Boost your productivity, despite ever-increasing workloads with this time management skills course
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Do you wish you had the time management skills to prioritise activities and manage your workload more effectively? This half day time management skills course, delivered at our public training centre in Central London, helps you to develop a system for taking control …
    £420

  • Agile Project Management (AgilePM®) Practitioner

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 55 enquiries
    • Classroom
    • 4 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Content Agile Project Management Fundamentals What is Agile? Major agile approaches Benefits of Agile project management When to use Agile project management Risks and benefits of Agile Preparing for successful Agile projects Agile project management principles The Agile …
    £1,584

  • Agile Project Management (AgilePM®) Foundation

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 51 enquiries
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Content Agile Project Management Fundamentals What is Agile? Major agile approaches Benefits of Agile project management When to use Agile project management Risks and benefits of Agile Preparing for successful Agile projects Agile project management principles The Agile …
    £1,104

  • Level 3 Diploma In Yoga Teaching (RQF)

    Origym Centre of Excellence
    Become a Qualified Level 3 Yoga Teacher with OriGym
    • New course!
    • Classroom
    • 4 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...all our teachings are regulated by Ofqual. When you complete this Level 3 Yoga course, you’ll be eligible to work in any studios, fitness centres or gyms across the UK. Alternatively, you could become a self-employed instructor and establish your own business! No matter your career …
    £899

  • CIMA Management Level- three papers and case study

    Reed Business School
    CIMA Premium Approved Training Provider. Classroom based course with study materials and tutor support.
    • Classroom
    • 1 year · Part-time
    • Professional certification
    • Tutor support
    ...partnership with Pearson VUE to host both the objective test and integrated case study exams at their centres throughout the country. Reed Business School is a closed Pearson VUE test centre and we will provide the option to our students to sit their exam with us. Please contact us for …
    from £494
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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