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ITIL Expert Training Bundle with Exams

Online course bundle including 5 Intermediate courses + MALC


Training Deals

Summary

Price
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Study method
Online
Duration
Self-paced
Certification
ITIL v3 Expert
Professional certification What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

This IT Service Management Online training bundle includes five Intermediate courses plus the final MALC exam, allowing delegate to achieve their ITIL Expert certification in one easy to follow package.

Students will learn about the IT Service Management Business, managerial issues, and organisational challenges, as well as how to plan and implement IT Service Management.

The ITIL Expert Training Course allows delegates to take part in distance learning at their own pace, adapting to their busy schedules and allowing them to complete their exams when they feel ready.

Certification

ITIL v3 Expert

Description

Course Duration:

This ITIL online training course has a duration on 60 hours, however you will have access to the course for 90 days from the day of booking.

Course Outline:

The ITIL Online Expert Training Course covers the following topics:

  • Introduction to ITIL® Expert
  • The Principles of ITIL®
  • ITIL Lifecycle Service Strategy
    • Service Strategy Principles
    • Service Strategy Processes
  • ITIL Lifecycle Service Design
    • Service Design Principles
    • Service Design Processes
    • Service Design Technology Related Activities
    • Service Design Implementation
  • ITIL Lifecycle Service Transition
    • Service Transition Principles
    • Service Transition Processes
    • Service Transition Related Activities
  • ITIL Lifecycle Service Operation
    • Service Operation Principles
    • Service Operation Processes
    • Service Operation Organisation
  • ITIL Lifecycle Continual Service Improvement
    • Continual Service Improvement Process
    • Continual Service Improvement Methods
    • Continual Service Improvement Techniques
  • Managing Across the Lifecycle
    • IT Service Management Business
    • IT Managerial Issues
    • Managerial Functions

What support do you offer?

Our customer service department is available 24 hours a day, answering questions and offering support around the clock

Exam Structure

ITIL Online Expert Course Exam details:

  • Mulitiple-choice, scenario-based, gradient-scored questions
  • 2 hour duration
  • 10 questions
  • 70% pass mark

The ITIL® courses on this page are offered by The Knowledge Academy ATO of AXELOS Limited. ITIL® is a registered trademark of AXELOS Limited. All rights reserved.

Who is this course for?

ITIL Online Expert Training Course with Exam is intended for those looking to learn about expert level IT Service Management to gain the certifications needed for a career or just to improve on their understanding. This ITIL Online Training Course is specifically intended for those with busy schedules that require the flexibility to study in their own time.

This Certification is most suited for:

  • IT Managers
  • Network Engineers
  • IT professionals looking for a widely regarded industry-specific qualification
  • Executive and Directors of IT department

Requirements

You must hold ITIL Foundation certification before taking the ITIL Intermediate exams.

Career path

IT Service Management and other related job roles.

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.