Free IT courses

the course covers Unit one: understanding the organisation Unit two: prepare to deliver excellent customer service Unit three: communication in the customer service role Don’t just take our word for it… “I want customers to be more responsive and confident in the service I can offer them. The skills I...

equality and diversity Unit two: working or learning in a place that promotes diversity Unit three: living in diverse communities Don’t just take our word for it… “It’s a straightforward, hassle-free and rewarding way to gain a new qualification for free. This Equality and Diversity course is completely...