EXECUTIVE AND PERSONAL ASSISTANTS ONLINE SHORT COURSE
Vizual Coaching
Summary
Overview
- 1 Years unlimited access,
- 24 hour support available,
- Certificate awarded upon completion to show employers your new skills!
Executive and personal assistants have always played an important role in business. Their roles and responsibilities have evolved, but assistants are still vital to the profitability of any organization. Training to become an effective assistant will make you a valued employee who assists management on the road to success.
By the end of this course, you will be able to:
- Improve time management skills
- Manage meetings effectively
- Adapt to the needs and styles of management
- Communicate through written, verbal, and nonverbal methods
- Act as a gatekeeper
- Use the tools of the trade effectively
Description
- Getting Started
- Getting your responsibilities defined
- When to take the initiative
- Adapting to their style
- Anticipate their needs
- Social Intelligence
- Basic business acumen
- Office management
- Active listening
- Prepare for changes and surprises
- Calendar management
- Keeping others on track
- Urgent / important matrix
- Keeping the meeting on time
- Creating an agenda
- Keepng minutes
- Variations for large and small meetings
- Email protocol
- Computer and software skills
- Office machinery
- Commuication Skills
- Phone and voicemail etiquette
- Business Writing
- Word processing
- Internet research
- Filtering data and information
- Learn to say no
- Dealing with difficult people
- Recognise the tricks
- Prioritising your workload
- Goal setting
- Plan for tomorrow, today
- Staying on track
- Your confidentiality duty
- Be diplomatic and discreet
- Keeping data secure
- What to do in sticky situations
- Project management
- Trade shows
- Interacting with clients
- Social media management
- PETER DRUCKER - Efficiency is doing things right; effectiveness is doing the right things
- KARA UDELL - I look for energy, charisma - I look for people who obviously have a level of business savy and acumen, because this is a show where it's about business
- STEVE JOBS - Be a yardstick of quality. Some people aren't used to an environment where excellence is expected
- HENRY FORD - Coming together is a beginning; keeping together is progress; working together is success
- Easy to follow and understand
- Only 6 to 8 hours of study is required
- Unlimited, lifetime access to online course
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, in your own time
- Download printer friendly course content
- Certificate of completion awarded with passing score for the assessment
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Adobe Acrobat Reader
Requirements
Students must have basic literacy and numeracy skills.
Questions and answers
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.