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Contract Management: Building Relationships in Business

FutureLearn

Summary

Price
Free
Study method
Online
Duration
3 weeks · Self-paced
Qualification
No formal qualification

Overview

Learn to build relationships and manage contracts successfully with this free online course backed by UK government and IACCM.

Description

Contracts are fundamental to all business activities and relationships are fundamental to all contracts.

This free online course will help you understand contract management processes; give you the confidence to develop new contracts; and help you build successful relationships to implement contracts effectively.

Manage contracts and relationships successfully

The course has been developed by the University of Southampton, in association with the Crown Commercial Service, UK Cabinet Office, Civil Service Learning and the International Association of Contract & Commercial Management (IACCM).

Over three weeks, you will realise the importance, complexity and challenges of designing and delivering good contracts. You will learn how your objectives and those of your customer/client can be achieved in an effective way, to minimise possible threats or failures.

The course covers three key themes

Relationship fundamentals: we will explore what can go right or wrong in relationships; examine the rules that govern public and private sector procurement; and ask how you can make sure what you buy (or sell) is what you and your customer/client really needs.

Relationship complexities: we will look at the complex supply chains and networks that are a feature of many contracts, learning how to manage interdependencies and the needs of multiple stakeholders.

What does this mean to you? The final part of the course will bring the above ideas together, using an example scenario (the challenge of building your own house) to put theory into practice.

Learn with expert academics and experienced practitioners

Your guides for the course are Douglas Macbeth, Professor of Purchasing and Supply Chain Management at the University of Southampton; and Tim Cummins, CEO of IACCM who has wide and senior management experience in the field.

Each week, you’ll get the chance to hear guest lectures from, and discuss your own ideas with, practitioners from public and private sector organisations around the world.

(Course image: derivative work based on silhouettes © Nevena Radonja/Shutterstock.)

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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