ADMINISTRATIVE SUPPORT ONLINE SHORT COURSE
Vizual Coaching
Summary
- Tutor is available to students
Overview
- 1 Years unlimited access,
- 24 hour support available,
- Certificate awarded upon completion to show employers your new skills!
Discover How To Be an Effective Administration Support Person
Everyday life and research demonstrates that having clear measurable goals are important. With that in mind, let's take a look at our goals for today.
Course Topics:
- PEACE Techniques for building consensus
- Dealing with Email
- Being Assertive
- Gathering Information
- Listening & Hearing
- Make the most of voice mail
By the end of this course, you will be able to:
- Get Yourself Organised
- Improve your Communication Skills
- Improve your Non-Verbal Communication Skills
- Empower Yourself
- Take Care of Yourself
- Manage your time more effectively
- Prioritise your time and get things done
- Complete Special Tasks
Description
Module One - Getting Started
- Get Yourself Organised
- Improve your Communication Skills
- Improve your Non-Verbal Communication Skills
- Deal with your managers more effectively
- Take Care of Yourself
- Manage your time more effectively
- Prioritise your time and get things done.
- Complete Special Tasks
Module Two - Getting Yourself Organised (Part One)
- Lesson One: Managing Email
- Lesson Two: Managing Electronic Files
- Lesson Three: Managing the Paper Trail
- Lesson Four: Making the Most of Voice Mail
Module Three - Getting Yourself Organised (Part Two)
- Lesson One: Organizing Your Workspace
- Lesson Two: Using a To-Do Book
Module Four - Managing Your Time More Effectively
- Lesson One: Managing Your Time
- Lesson Two: Keeping Others on Track
- Lesson Three: Maintaining Schedules
Module Five - Getting It All Done On Time
- Lesson One: Prioritising
- Lesson Two: The Secret to Staying on Track
- Lesson Three: Goal Setting
Module Six - Complete Special Tasks
- Lesson One: Planning Small Meetings
- Lesson Two: Planning Large Meetings
- Lesson Three: Organizing Travel
Module Seven - Improve Your Verbal Communication Skills
- Lesson One: Listening and Hearing: They Aren’t the Same
- Lesson Two: Asking Questions
- Lesson Three: Communicating with Power
Module Eight - Improve Your Non-Verbal Communication Skills
- Lesson One: Body Language
- Lesson Two: The Signals You Send to Others
- Lesson Three: It’s not what you Say, It’s how you Say It
Module Nine - Empower Yourself
- Lesson One: Being Assertive
- Lesson Two: Resolving Conflict
- Lesson Three: Building Consensus
- Lesson Four: Making Decisions
Module Ten - Deal With Your Managers More Effectively
- Lesson One: Working with Your Manager
- Lesson Two: Influencing Skills
- Lesson Three: What to Do in Sticky Situations
Module Eleven - Taking Care of Yourself
- Lesson One: Ergonomics
- Lesson Two: Stress Management
- Lesson Three: Dealing with a Heavy Workload
Module Twelve - Wrapping Up?Words from the Wise
- YOGI BERRA: In theory there is no difference between theory and practice. In practice there is.
- DWIGHT EISENHOWER: Plans are nothing; planning is everything.
- JONAS SALK: The reward for work well done is the opportunity to do more.
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, in your own time
- Download printer friendly course content
- Easy to follow and understand
- Only 6 to 8 hours of study is required
- Unlimited, lifetime access to online course
- Certificate of completion awarded with passing score for the assessment
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Adobe Acrobat Reader
Our Online IT Training Courses are available 24 hours a day, 7 days a week for any computer that has online access!
**Unless otherwise specified, official exams are not included.**
Requirements
Students must have basic literacy and numeracy skills.
Questions and answers
Reviews
Currently there are no reviews for this course. Be the first to leave a review.
Add to basket or enquire
Course provided by
Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
