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Hospitality Management Collection

CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Detailed Training


Eventtrix

Summary

Price
Save 20%
£12 inc VAT (was £15)
Offer ends 01 May 2024
Study method
Online
Duration
80 hours · Self-paced
Access to content
60 days
Qualification
No formal qualification
CPD
80 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price

1 student purchased this course

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Overview

Professional people will always find work in hotels and the catering trade. Get the skills you need to launch your career doing a job you love.

CPD

80 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

Whether you are looking to switch to a more exciting and rewarding career, or are looking for a first career that is both challenging and fulfilling, our online Hotel & Catering Management will get you started on your way to happiness.

You won’t even have to leave the comfort of your own home, as our intensive online course load will be available to you whenever you like, wherever you are. Making a positive change in your life has never been this easy. Enrol in our online Hotel & Catering Management coursesoon, and give yourself the satisfaction and fulfilment of a new, rewarding career.

In our comprehensive online course, you will learn:

  • Food science
  • Food production and service
  • How to run a front office
  • How to manage and coordinate housekeeping services
  • Basic accounting, marketing, sales, communication, and customer service strategies and techniques
  • How to use technology to your advantage

Why study with us?

  • International Accredited Course
  • 60-day access
  • Self Paced, No Fixed Schedules
  • Compatible with Smartphones, tablets, laptops, etc.

Hotel & Catering Management Course Content:

Module 1: Hospitality Management

  • 1.1 Operating a hotel or catering company
  • 1.2 Satisfying customers
  • 1.3 Projecting comfort and ease
  • 1.4 Elevating your business
  • 1.5 Making a profit

Module 2: Food Science

  • 2.1 Chemistry of cooking
  • 2.2 Food preservation
  • 2.3 Food technology
  • 2.4 Nutrition

Module 3: Food Production

  • 3.1 Basic cooking styles
  • 3.2 Basic cooking methods
  • 3.3 Food handling
  • 3.4 Menu planning
  • 3.5 Pricing

Module 4: Food & Beverage Service

  • 4.1 Planning the event
  • 4.2 Types of catering options
  • 4.3 Greeting and receiving guests
  • 4.4 Food service
  • 4.5 Bar service
  • 4.6 Coordinating in-hotel restaurants

Module 5: Hotel Roles

  • 5.1 Food & beverage management
  • 5.2 Maître
  • 5.3 Chef/Cook
  • 5.4 Butlers
  • 5.5 Porters
  • 5.6 Housekeeping staff

Module 6: Hotel Front Office

  • 6.1 Coordination
  • 6.2 Accommodating guests
  • 6.3 Promoting deals and special offers
  • 6.4 Cashiering and handling money

Module 7: Back Office Management

  • 7.1 Supporting the front office
  • 7.2 Managing employees
  • 7.3 Special programs
  • 7.4 Managing bookings
  • 7.5 Attracting guests and VIP’s

Module 8: Housekeeping & Laundry Operation

  • 8.1 Staging the room
  • 8.2 Hygiene and health
  • 8.3 Laundry services
  • 8.4 Accommodating guests

Module 9: Accounting

  • 9.1 Keeping proper records
  • 9.2 Balancing the book
  • 9.3 Cost analysis
  • 9.4 Calculating loss and gain
  • 9.5 Analysing and maximizing profit

Module 10: Sales & Marketing

  • 10.1 Customer satisfaction
  • 10.2 Attracting and keeping customers
  • 10.3 Understanding the consumer
  • 10.4 Pricing
  • 10.5 Deals, promotions, coupons, etc

Module 11: Communication

  • 11.1 Helping customers
  • 11.2 Handling stressful situations
  • 11.3 Communication strategies
  • 11.4 Communicating between departments
  • 11.5 Managing complaints and concerns

Module 12: Applications Of Technology

  • 12.1 Basic business computers
  • 12.2 Information technology
  • 12.3 Catering management tools
  • 12.4 Making your business shine

Module 13: Hotel Security And Health & Safety

  • 13.1 Necessary security positions
  • 13.2 Fire and emergency safety
  • 13.3 In-room security and safety
  • 13.4 First Aid and response plans
  • 13.5 Making guest feel safe and comfortable

Food & Beverage Management Course Content:

Module 1: Foodservice Management

  • 1.1 Introduction to foodservice industry
  • 1.2 Responsible foodservice
  • 1.3 Foodservice procedures
  • 1.4 Event planning
  • 1.5 Marketing yourself

Module 2: Catering

  • 2.1 Scale and size
  • 2.2 Product & service development
  • 2.3 Menu planning & pricing
  • 2.4 Working with the client
  • 2.5 Culture & cuisine

Module 3: Nutrition

  • 3.1 Introduction to nutrition
  • 3.2 Keeping cuisine healthy
  • 3.3 Remaining health conscious
  • 3.4 Sustainable foods

Module 4: Beverage Management

  • 4.1 Beverage service laws and regulations
  • 4.2 Beverage trends
  • 4.3 Pricing and purchasing
  • 4.4 Basics of beer, wine, and liquor

Module 5: Product Development

  • 5.1 Understanding ingredients
  • 5.2 Analysing demand and need
  • 5.3 Market research
  • 5.4 Tapping into trends
  • 5.5 Understanding your product

Who is this course for?

Individuals who work in the food industry can vouch that the satisfaction that comes from providing a customer with an amazing experience is unparalleled.

Our online Food & Beverage course will prepare you for this new and exciting career without forcing you to attend any physical classes.

Our online comprehensive course is available entirely online, so you can work at your own pace wherever and whenever it is most convenient for you.

If you are looking for a change in your life, take the first step today and enrol in our online Food & Beverage course.

Requirements

EventTrix courses are designed for anyone with an interest in learning. No formal qualifications are required. Our courses are suitable if you want to learn new skills, start a new career, or if you’re already working in a particular industry and wish to upgrade your talents and enhance your resume.

Career path

All courses are accredited by the International Council for Online Educational Standards (ICOES). After passing any exams and completing a course successfully, students can opt to purchase an ICOES certificate from the third-party institution.

EventTrix is also CPD certified, meaning the courses meet or exceed Continuing Professional Development standards and benchmarks.

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.