- Learning Centre
- Customer Service
Customer Service Courses
Coordinate and Implement Customer Service
Online
Customer Service
Online
£185.50
15 - 20 hours
Course descriptionIn today's competitive environment, customer service is a key tactic to create competitive advantage, word of mouth referrals and repeat business. This practical course gives those w...
Customer Service Essentials
Online
Customer Service
Online
£49.95
2 - 4 hours
OverviewThis course provides an understanding of the key practices and processes for delivering quality customer service, a skill necessary for all employees.Designed forAll individuals that are in co...
Selling Skills for Customer Services
London
Customer Service
Classroom
£823.00
Go the extra mile while increasing sales with this selling course. This is a programme especially tailored for those individuals who would like to take customer service to the next level by going the ...
Managing Difficult And Demanding Customer Situations
London
Customer Service
Classroom
£474.00
Transform customers with unreasonable expectations into lifelong allies. If you have faced difficult customer situations in the past, or are likely to in the future, either face-to-face or on the tele...
Handling Customers Professionally
London
Customer Service
Classroom
£444.00
Build the trust and confidence customers have in you to secure repeat business. Valuable for any individual responsible for dealing with customers and developing business relationships A customer ser...
4 for Credit Control
London
Customer Service
Classroom
£384.00
This course will give you the skills you need to manage customer relationships and recover bad debt. A course for credit controllers and credit control managers who want to fine tune their customer se...
