Established nationwide organisation, with an excellent reputation and strong company performance even in the current climate, has an URGENT vacancy for a Service Delivery Manager / Service Desk Manager to lead, manage and advise the technical support, training and admin teams within the Operations d...
Our award winning client are currently enjoying a period of rapid expansion in the UK bringing hundreds of jobs to Newcastle City Centre, they have experienced significant growth and have a reputation for being an extremely dynamic, and innovative employer. My client also works with a wide range of...
IT Scheduler - one of Europe's largest providers of IT outsourcing services is looking for an experienced Scheduler to work at their head office scheduling technical resources. You will be responsible for scheduling and dispatching engineers (by skills and location) to site and will be involved in:...
Organisation Description Our defence sector client is looking for a Security Cleared Service Desk Analyst to be a point of contact for all I.T and hardware related issues, whilst managing all incidents and service requests on behalf of the customer and within Service Level Agreements. Job Descri...
An excellent opportunity has arisen for a 1st / 2nd Line Support Analyst to work with a major IT service provider. A high level of competency is required in a variety of Server and Desktop operating systems and applications including: Windows Server 2003 Windows 2000, XP and Vista Desktop Microsoft...
Main function of job: Provide initial IT support, this is achieved by responding to inbound telephone calls, emails and service requests. Where possible resolve support queries or diagnose the issues escalate. Allocate unresolved calls to DWF’s engineers and where appropriate schedule onsite engine...
My leading client based in Bedford is looking for an IT Request Analyst / IT Support Analyst. The person will be part of the team responsible for the provision of world class Request Management to customers.The candidate should be customer service person with some knowledge of IT in an IT environ...
Market leading client requires a Service Development Analyst; you will be responsible for the support and development of the Service Desk "Package" within Cognos 8. You will use the Cognos 8 system to analyse performance of systems around its IT infrastructure. You will generate reports in Cognos 8 ...
My leading client based in Bedford is looking for an IT Request Analyst / IT Support Analyst. The person will be part of the team responsible for the provision of world class Request Management to customers.The candidate should be customer service person with some knowledge of IT in an IT environ...
Based in Wellington you will be reporting to the Technical Support Manager, you will be responsible for identifying and resolving any issues that arise to the bespoke templates. The templates are implemented using the companies in house software solutions. This is a fast paced role so the ability t...
